5.2 recruitment and selection in leisure Flashcards
List the stages of the recruitment process, in order.
- Job Analysis
- Job Description
- Person Specification
- Job Advertisement
- Methods of Application
- Short Listing
- Interview
- Appointment
Describe what is meant by a job analysis.
A job analysis is done by the business and is the process of gathering information about the job role they need to fill. the purpose of this is to decide if they defiantly need to appoint someone new or if someone within the business is able to have current staff take over the role.
Describe what is meant by a job description.
A job description is a detailed description of the the job roles and responsibilities, also including pay, job title and employer name
Describe what is meant by a personal specification.
A person specification is a document made by the organisation to describe the skills and qualities necessary for the job role in question
Describe what is meant by job advertisement.
A job advertisement is a document that advertises the job on offer, job adverts an be put into newspapers both national and local, online job search websites, job fairs and job centres ( job centres are normally used for low skill jobs rather than higher up positions)
Describe what is meant by methods of application
Methods of application is the process of the business/ company deciding how they want their applicants to apply, the 3 most popular methods are: CV, application form and letter of application
Describe what is meant by short listing.
Short listing is the process where you screen the applicants and select 4/5 candidates to put forward for an interview, these will be those with the best/most favourable applications and these are also the most feasible applicants for that certain job role.
Describe what is meant by an interview.
An interview will be given to the top 4/5 candidates in order to allow the organisation to decide who they want to hire for the job, the interviews could be done on a one to one basis or as a group
Describe what is meant by appointment.
This is when the successful applicant is chosen for the job and notified of their employment, at this stage they will receive their contract of employment, start date and details of an induction program. As well as letting the successful candidate know they have the job the organisation will also have to talk to tell the unsuccessful ones that they didn’t get it and offer a debrief
What is included in a contract of employment?
- Pay
- Payment periods
- Start date
- Job title
- Hours of work
- Holiday entitlement
- Sickness and absence entitlement
- Pension rights
- The organisation
- The name of the employer
What is a Curriculum vitae (CV)?
A brief account of a person’s education, qualifications, and previous occupations, typically sent with a job application.
What is an application form?
Form or paper which indicates interest in a particular place of employment or position within a company. Typically requests personal identification information, such as name, address and phone number, as well as a history of job experience.
What is a letter of application?
A letter of application, also known as a cover letter, is a document sent with your resume to provide additional information on your skills and experience.
What are the advantages of an application form?
- You can ask for the exact information you need to know (employer).
- It is easy to compare the skills and experience of different applicants (employer).
- You can use the same form for future vacancies (employer).
- Done online or by hand.
- Employer can ask what they want.
- Quick to read.
What are the advantages of a CV?
- Helps short listing.
- Is short and to the point, doesn’t take long to make or look through.
- There is no need to produce and send out a form to every applicant.
- You can tell something about candidates by the way they present their CV.
- There are no costs involved for you (Employer)
What are the advantages of a letter of application?
- Gives the candidate attention
- Emphasizes the positive
- Shows your personality
- Explains your contribution to the business
What are the disadvantages of a Application form?
- They are time-consuming and can be tricky to design.
- The cost involved in producing and sending them out to applicants.
- Lengthy application forms can be off-putting.
- May not show true potential of candidate.
- Restrictive to want candidates want to say.
What are the disadvantages of a CV?
- It is harder to compare the skills and experience of different candidates.
- Gaps in education or work can be hidden more easily.
- Can lie.
- May not show true potential of candidate.
- Restrictive to want candidates want to say.
What are the disadvantages of a letter of application?
- They can be hard to write if the person has lots to write as they are specific to the business.
- Spelling mistakes and communication may cause the applicant to not get the job even if they are perfect for the job
- Also going into too much detail about unimportant information can lose you the job
What is a skill?
A skill is something that you learn. For example communication skills and organisational skills.
What is a quality?
A quality is something that is a part of you’re personality.
Give some examples of skills.
- Communication skills
- Organisational skills
- Numeracy skills
- Computer skills
- English skills
Examples of qualities
- Happy
- Reliable
- Honest
- Trustworthy
- Confident
- Caring
- Enthusiastic
Why do employers interview?
Employers interview in order to see what candidates are like, to compare one candidate to another and for candidates to ask questions and see what the business is like.
What happens in an interview?
Candidates may be given a task or group activity in order to asses their skills and see if they are right for the job, interviews can be on a one to one basis or in a panel with more than one interviewer.
What is an induction programme?
Induction programmes occur when a new employee joins a business, the purpose of these are to ease the individual into the business. During induction programmes new staff members, meet important employees, have a tour of the organisation and possibly watch a video explaining the organisational culture.
Why is an induction programme important?
Inductions are important in order to ease new employees into their job, ensuring they feel comfortable and know where everything is.
What are the advantages of an induction programme?
Higher retention rate because it gives a good atmosphere and the staff are well trained in their job. they get an insight to the business.
What are the disadvantages of an induction programme?
It can be expensive for the business and may confuse the new employees.
What is a contract of employment?
A legally binding contract between employer and an employee that states the rights of both employer and employee. Contacts of employment can be used in an employment tribunal if necessary.
Describe what a skill is and give four examples.
A skill is something that you can learn, i.e. communication skills, organisation, numeracy and English.
Describe what a quality is and give four examples.
A quality is part of someone’s personality i.e. reliable, confident, trustworthy and enthusiastic.
What is recruitment advertising?
It is advertising a job to bring workers into the business.
List the different ways and places that a job can be advertised in.
- Internal search
- College or University visit
- Job centre
- Private agencies
- Internet/ website
- Newspaper advertisements
- Local and national newspapers
- Journals
- Job fairs
What are the advantages of using an internal search to advertise a job.
- The current employees are familiar with the organisation
- Promotion opportunities
- Its cheaper and easier than buying a advert in a -Newspaper or in the media
What are the advantages of using a College/ University visit to advertise a job.
Reach large groups of potential employees
What are the advantages of using a job centre to advertise a job.
Free and readily available national network
What are the advantages of using a private agencies to advertise a job.
Able to head hunt over a wide network of creditable people
What are the advantages of using the internet/ website to advertise a job.
- Quick to set up and find
- Accessible to lots of people
- Wide reaching audience
What are the advantages of using a newspaper advert centre to advertise a job.
Local newspapers are cheaper.
What are the advantages of using a national newspaper to advertise a job.
Wide range of people for high paying jobs
What are the advantages of using a journal to advertise a job.
Direct to the group who may be interested in the job
What are the advantages of using a job fair to advertise a job.
Wide range of people will be looking there.
What are the disadvantages of using an internal search to advertise a job.
- Reducing the amount of fresh ideas coming into the business
- External candidates may be more suited to the job
- May create jealously and resentment within the organisation
What are the disadvantages of using a College/ University visit to advertise a job.
- Recruitment will be for lower levels only
- It costs the organisation time
What are the disadvantages of using a job centre to advertise a job.
Often for lower level jobs only
What are the disadvantages of using a private agencies to advertise a job.
- Expensive for the business
- Best for senior positions
What are the disadvantages of using the internet/ website to advertise a job.
Technical problems may occur
What are the disadvantages of using a newspaper advert centre to advertise a job.
Only gets to local people
What are the disadvantages of using a national newspaper to advertise a job.
Expensive for the business
What are the disadvantages of using a journal to advertise a job.
- Can be expensive
- Needs a long lead time
What are the advantages of using a job fair to advertise a job.
Not very selective about the potential candidates
