5.1 Introduction to Operations management

Question 1

operations management

Answer 1

is concerned with providing the right goods and services in the right quantities and at the right quality in a cost-effective and timely manner. Operations management impacts all functional areas of a business

Question 2

impact on marketing

Answer 2

Operations management will affect the quality and the individuality of the product or service produced.

Question 3

impact on Hrm

Answer 3

has a direct impact on Hrm, eg a change in production methods may cause changes undo the workforce

Question 4

role of production

Answer 4

to turn factors of production (land,labour, capital resource, entrepreneurship) into the output of goods and services in a cost-effective way.

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Question 5

roles of operations management

Answer 5

-methods of production
-size,scope and timing of production
-production planning
-quality control systems
-contingency planning and crisis management
- research and development