5. Power & Motivation Flashcards

1
Q

Can create an ineffective, autocratic leader than leads to a rule-minded management style

A

Powerlessness

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2
Q

The right to command; Accompanies any management position; A source of legitimate power

A

Authority

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3
Q

Decreases as the manager expresses a personal interest in his/her employees and can be decreased by the visible exercise of authority in decision making; Determine by how much status the manager has

A

Authority-Power Gap

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4
Q

Means to develop, enable, and allow; Provides a process for sharing power; Develops leadership, collegial relationships, and self respect

A

Empowerment

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5
Q

Three theoretical perspectives that concern empowerment

A
  1. Critical social theory
  2. Social psychological theories
  3. Organizational and management theories
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6
Q

The force within the individual that influences or directs behaviour

A

Motivation

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7
Q

Internal drive to do or be something

A

Intrinsic motivation

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8
Q

Motivation enhanced by the job environment or external rewards

A

Extrinsic motivation

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9
Q

Who was responsible for Hawthorne Studies?

A

Mayo

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10
Q

Who was responsible for operant conditioning?

A

Skinner

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11
Q

Who was responsible for expectancy model?

A

Vroom

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12
Q

Who was responsible for basic needs?

A

McClelland

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13
Q

Who was responsible for “stretching”?

A

Gellerman

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14
Q

Who was responsible for Theory X and Y?

A

McGregor

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15
Q

Who was responsible for Hierarchy of Needs?

A

Maslow

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16
Q

Who was responsible for Motivator/Hygiene theory?

A

Herzberg

17
Q

Employee satisfaction has two dimensions: “hygiene” and “motivation”. Hygiene issues, such as salary and supervision, decrease employees’ dissatisfaction with the work environment. Motivators, such as recognition and achievement, make workers more productive, creative and committed.

A

Herzberg’s Motivator/Hygiene Theory

18
Q

Achievement, recognition, responsibility, and possibility for growth are examples of what factors?

A

Motivator factors