3. Planned Change Flashcards
Change that comes about as a result of a well though out plan; Deliberate application of knowledge and skills by a leader to bring about change
Planned change
What are four requirements of planned change?
- Good problem solving
- Decision making
- Interpersonal skills
- Communication skills
What are Lewin’s four rules for implementing change?
- Good reason
- Gradual
- Planned
- Planning
Forces that pull the organization towards change
Driving forces
The forces that pull the organization away from change
Restraining forces
What are Lewin’s three phases of planned change?
- Unfreezing
- Movement
- Refreezing
Phase that involves gathering data, diagnosing the problem, and deciding if change is necessary
Unfreezing
Phase that involves developing a plan and strategies, identifying the areas of support, implementing the change, and evaluate and modifying the change if necessary
Movement
Phase that involves stabilizing and supporting the change
Refreezing
What are the three change agent strategies?
- Rational-empirical
- Normative-reeducative
- Power-coercive
Strategy that says rational beings will change when given factual information showing the reason for change
Rational-empirical
Strategy that says “man is a social being”; Uses the group process to educate for change; Individuals are more influenced by others than facts
Normative-reeducative
Strategy that uses some form of power to effect change; Assumes that individuals will only change when rewarded for the change
Power-coercive
What are the criteria for effective change agents?
UECR:
1. UNDERSTANDS the change process
2. Presents change as an EXCITING opportunity
3. COMMUNICATES well in all stages of change
4. Anticipates RESISTANCE
The natural and expected response to change
Resistance
