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IKB H3 > 5. De European Quality Award > Flashcards

5. De European Quality Award Flashcards

1
Q

EQA

A

European Quality Award

Uitgereikt door EFQM en EOQ. EFQM excellence model wordt gebruikt. Elke kandidaat krijgt feedback dmv SWOT analyse. 3 aparte, Uitgereikt in 3 sectoren: onderwijssector, medische sector & overheidssector

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2
Q

EFQM

A

European Foundation for Quality Management

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3
Q

Evaluatiproces EQA

A

Gelijkaardig MBQA

  • Schriftelijk verslag
  • Score
  • Concensusscore
  • Bezoek
  • Eindverslag
  • Winnaar aangeduid
  • Feedback onder de vorm van soort S.W.O.T.-analyse.
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4
Q

SWOT

A

Strength, weaknesses, opportunities, threats

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5
Q

European Quality Prize

A

Prijs voor runners up van de European Quality Award

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IKB H3 (8 decks)

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