5/101.26 Maintenance of Value and Ethics

Question 1

If a person insists on making a complaint, and the allegation does not meet misconduct in the supervisor’s estimation, what must be done?

Answer 1

• A SOC will be completed

- SOC will be forwarded to IA for review and conclusion

Question 2

Burden of proof for Internal Investigations

Answer 2

Clear and convincing evidence

Question 3

ICARE

Answer 3

Integrity 
Courage 
Accountability 
Respect for People 
Excellence

Question 4

All internal affairs investigations should be completed within how many days?

Answer 4

90 days

Question 5

Supervisors responsibility for maintain department values

Answer 5

-Assist employees in understanding the departments ethical standards
During the first quarter
-ensure agency values are discussed in a formal session
-review the oath of office
-review law enforcement code of ethics
Conduct ICARE training
Review EIIP dashboard on a monthly basis
Ensure commendable actions given at bureau level are entered into IA Pro system

Question 6

Citizen contact/Preliminary inquiry

Answer 6

Conducted to determine the nature of the complaint

-Not considered a formal investigation

Question 7

Bureau/area command investigations will be completed within how many days?

Answer 7

30 days

Question 8

The adjudication process of complaints must be completed within how many days?

Answer 8

21 days

Question 9

Minor allegation investigation

Answer 9

Allegations of misconduct

• If found to be true would result in discipline
• Ranging from written reprimand to suspension of less than 40 hours, or disciplinary transfer

Question 10

Major allegation investigation

Answer 10

-Allegations of misconduct
-If found to be true would result in discipline
-Suspension of 40 hours, demotion, or termination
All such cases are investigated by IAB unless sheriff or designee directs otherwise

Question 11

Burden of proof for EDS investigation

Answer 11

Preponderance of evidence

Question 12

What allegations can be investigated by the Bureau/Area Commander?

Answer 12

Minor allegations

Question 13

Customer service dispute

Answer 13

• Disputes concerning the methods and procedures used by the department
• Investigated by a supervisor
• Explaining/educating the complainant as to the operations of the department as well as improving service delivery
• Not an allegation that involves a violation of department policy or law

Question 14

Complaints of harassment or discrimination may be reported to who?

Answer 14

Any supervisor

• The director of EDS
• IAB Commander
• OHR director

Question 15

Internal investigation findings

Answer 15

Sustained
-investigation established misconduct occurred

Not Sustained
-Investigation failed to produce sufficient evidence to clearly prove or disprove allegation

Unfounded
-complaint of conduct did not occur

Exonerated
-the act did occur, but was justified, legal, and proper

Misconduct not based on complaint
-misconduct occurred which was not based on original complaint

Policy failure

• the act did occur, and was in compliance with policy.
• allegation of misconduct could have been prevented had policy been more clear or complete

Question 16

Minor allegations can be handled at a Bureau/Area Commander level in what ways?

Answer 16

1. Formal investigation

2. Supervisory intervention (requires contact report)

Question 17

Supervisor receiving or initiating a complaint will interview the complainant and document what?

Answer 17

• Nature of the complaint
• Person making complaint
• Any witnesses
• Supervisor will advise that if there is any missing/incomplete information there may be a delay in completing the investigation
• Explain the investigatory process to the complainant

Question 18

What does a supervisor do when a complaint (SOC) is completed

Answer 18

-Forward completed SOC to IA