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buman
> 4.5.5|People > Flashcards
4.5.5|People Flashcards
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cutomer care
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buman
(25 decks)
chap 3
1.1
1.6
1.5
1.4
1.2
1.3
Marketing
4.1|Introduction to marketing
4.2|Marketing planning
4.5.1|Product
4.5.2|Price
4.5.3|Promotion
4.5.4|Place
4.5.5|People
4.5.6|Processes
4.5.7|Physical Evidence
5.1|Introduction to operation management
5.2|Operation methods
5.5|Break-even analysis
4.4|Market research
2.1|Role of HRM
2.2|Organisation charts
2.3|Management and leadership
2.4|Motivation theories
