2.1|Role of HRM

Question 1

function of HRM

Answer 1

1. Recruitment
2. Retention
3. Training and development

Question 2

Internal factors that influence human resource planning

Answer 2

size of org (the bigger the firm, the more involved in HR planning)
motivation (the higher, more productive)
Organisational structure (HR manager can identify vacant positions)

Question 3

External factors that influence human resource planning

Answer 3

beyond the control of org (e.g. legal min wage)

1. demographic change (educational level)
2. change in labour mobility (ada dua occupational mobility (willingness to do another job) and Geographical mobility (willingness to relocate to another location for work reasons e.g. pilot)
3. immigration (open business opportunities such as easing skill shortages, marketing opportunities)
4. Flexi-time (employees to work a set number of hours per week)
5. Gig economy (short term or one off contract, freelance work e.g. food delivery)

Question 4

advantages of gig economy

Answer 4

freedom
better work life balance

limit potential for career development
miss out employee rights and benefits

Question 5

reasons for resistance to change in workplace

Answer 5

1. self interest (job security)
2. low tolerance (malas nak hadap new policies)
3. misinfo
4. interpretation of circumstances (lain orang lain pendapat on given situation such as rationale for the benefits of change)

Question 6

human resource strategies for reducing the impact of change and resistance to change

Answer 6

1. education and communication (early inform helps clarification)
2. negotiation and agreement (managers bargaining incentives to remove resistance to change; siapa resist kena retire awal etc.)
3. facilitation and support (retraining of staff)