4.4 Strategies in human resource management Flashcards

1
Q

What is 3 leadership style in HR strategies and when it is used?

A
  • Authoritarian: Manager show what to do and employees must follow to accomplish work . Use when decision need to make quickly
  • Participative leadership: Manager include 1 or more employees in decision making process .Use when some employees might have effective ideas and good value of staff knowledge
  • Delegative leadership: Leader allow employees to make decision . Use when employees is trusted and have ability , relevant knowledge and skills to make the decision.
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2
Q

What is job design in HR strategies and how it help ?

A

Specify employees with different skills in different jobs to be carry out, also provide job rotation to increase job satisfaction and boredom of repetitive task of employee. THis can be through general or specific tasks.

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3
Q

What is recruitment in HR strategies, types and different between genral skills and specific skills ?

A
  • Find people with right skills for a place in business. Can be through internal recruitment or external recruitment. General skills is communication, problem solving while specific skills are skills that require understanding , knowledge and training.
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4
Q

What is 2 types of training and development in HR strategies and what training and development help?

A
  • Formal and informal training : formal is learning, informal is practice on the job
  • Training and development help increase their performance in their role and able to be future leader.
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5
Q

What is performance management , what it involve and 3 stage of performance management in HR strategies?

A
  • Is the process of recognising the efforts and contributions of employees to their work , involve communication between supervisor and employee about business objective (Administrative model ) and employee’s goal (Development model ).
  • 3 stage : Planning, Checking - in ,Assessment
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6
Q

What are some rewards to employee in HR strategies?

A
  • Monetary and non - monetary reward for individual, group reward, performance pay
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7
Q

What is global (globalisation) effect for HR strategies?

A

Save cost, provide skills and supply labour in different countries

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8
Q

What are stage involve in workplace dispute process and their characteristic?

A
  • Negotiation : Discussion between parties in attempt to solve the dispute
  • Mediation: A third parties join (another person) to attempt to resolve dispute between the 2 parties
  • Conciliation: Fair Work Commission is notified and assist stakeholders to reaching an agreement where all parties is satisfy with outcome
  • Arbitration: Lawyers presenting disputing parties and represent case to Fair Work Commission , then they evaluate arguments and reach final decision and its legally binding,
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