1.4 Marketing strategies Flashcards

1
Q

What is market segmentation?

A

Process of break down the total market to small market base on customer and factors

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2
Q

What are 4 method of market segmentation?

A

Geographic,demographic, psycho graphic, behavioural

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3
Q

What is geographic segmentation?

A

Break down market to smaller geographic location like country, state. (E.g : MC Donalds not use beef products in India)

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4
Q

What is demographic segmentation?

A

Dividing market into smaller market based on customer’s factors such as age,gender, income, education level,etc. ( E.g :Magazine separate male and female to different magazine fit to different gender.)

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5
Q

What is psychological segmentation?

A

Dividing market into smaller market base on customer lifestyle, interest, personalities , interests and value to a product (E.g : cloth store divide into different section, home cloth, work cloth, gym cloth)

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6
Q

What is behaviour segmentation?

A

Dividing market into smaller market based on customer’s knowledge, attitude toward a product (Flower shop have different flower decoration style for different events that attract customer like father’s day, mother ‘s day)

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7
Q

How can business differentiate their product from competitor?

A
  • Lower price, better packaging, faster delivery, more application.
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8
Q

What are some strategies for product in the marketing mix?

A

Positioning, branding, packaging

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9
Q

What are price strategies that generate fast sell?

A
  • Penetrating pricing : Set price of product as loweest as possible compare to competitor to gain immediate customer (Kmart)
  • Loss leaders : Set price of a product below profit price, hope customer buy the product also buy other product that bring profit to business (Coles)
  • Product - deletion pricing : Gather products and mark with low price to quickly remove old stocks.(Kmart)
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10
Q

What are price strategies that achieve the greatest financial return?

A
  • Market skimming: Increase price of final product to cover the cost in design and production. (Apple)
  • Demand based pricing : Increase price of product or service during a season or at high - demand point (Qantas, airlines, ski, hotel)
  • Prestige pricing : Apply for prestige product with high quality come with high price .(Ferrari)
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11
Q

What are 4 pricing method?

A
  • Cost - plus pricing : additional cost for service add to original cost (Vodafone)
  • Competition - based pricing : Said to customer business will beat price of company that sell same product that cheaper than them (Dan Murphy 10% off competitor wines )
  • Price point : Different price for similar product with different features (Vodafone)
  • Psychological pricing: Make price look cheaper (Instead of $400 , write $399 make it cheaper)
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12
Q

What is interaction between price and quality?

A
  • Price must match with quality of product, low price - low quality, high price - high quality
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13
Q

What are strategies of promotion mix?

A
  • Personal selling: personal staff sell product directly to customer through communication
  • Relationship marketing: Customer that loyal with brand will receive discounts, benefits
  • Advertising : Use media to promote products
  • Sales promotion : Discount prices, buy 1 get 1
  • Publicity an public relations : Create events for business to generate awareness of the product
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14
Q

What are 2 communication strategies used by business?

A
  • Opinion leader: Use celebrity to promote the product.

- Word of mouth: Invite regular people to review product

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15
Q

What are 3 common channels of the product?

A
  • Producer to consumer: products and services produce by company go straight to customer (Hotels, dentist)
  • Producer to retailer to consumer: Product send to retailer to easy spread to customer (Beat send products to electronic retailers like JB hi - fi to quickly access to customers)
  • Producer to wholesaler to retailer to customer
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16
Q

What are 3 ways of distribution?

A
  • Intensive distribution: Products available in a wide range of store (Milk, drink, foods)
  • Selective distribution : Products availabel to a limit number of sotres (Myers, Cue)
  • Exclusive distribution: Limited number of product that available (Tiffanny & Co)
17
Q

What are 3 issues when distributing physical products?

A
  • Transport: transport must be safe, fit with different products (Vegetables need cool, safe to be fresh)
  • Warehousing : Need to know ensure the date of products in warehouse
  • Inventory : Need to have sufficient amount of inventory to satisfy customer ‘s demand.
18
Q

What are 3 other P’s?

A

People: customer
Process: customer ‘s experience when buy the product
Physical evidence: how things look in business, business environment, staff’s dress ,etc.

19
Q

What is E-marketing and what it allows the business to do?

A

E -marketing is internet marketing, allow to reach more audience and global customer

20
Q

Why global marketing and brand must be consider?

A

Because different countries have different understand of the brand’s word, different culture, income, knowledge.