4.3 Processes of human resources management

Question 1

What are 4 processes in human resources management?

Answer 1

• Acquisition
• Development
• Mainenance
• Separation

Question 2

What involve in the acquisition?

Answer 2

• Identify staffing needs
• Recruitment: +Internally
  +Externally: Through outsource recruitment agencies, online career sites, advertised positions in newspapers or media.
• Selection: Through interviews, handwriting assessment, application forms

Question 3

Why is development for staff needed and what is some training method?

Answer 3

• To develop the skills and capabilities of staff, provide experiences for future changes and also create more flexible in business through activities and training
• 2 type of training method, on the job training (apprenticeship), off the job training (TAFE, university)

Question 4

What is the maintenance of human resource staff and benefits?

Answer 4

• Is providing working conditions and work environment that motivate staff to increase productive, gain satisfaction and remain loyalty.
• Its increase business’s productivity, increase morale among workers, reduce level of absenteeism

Question 5

What are 2 benefits in maintenance employees and what are those ?

Answer 5

• Monetary benefits : Extra money (Award money base on sales, special hours, )
• Non - monetary benefits: Benefits that are not money such annual leave, long service leave, holiday

Question 6

What are 2 types of separation ?

Answer 6

• Voluntary separation

- Involuntary separation

Question 7

What are 3 ways of voluntary separation?

Answer 7

• Retirement (Leave job due to illness, lack of motivation, age)
• Resignation (Dissatisfaction with the role, want a change in live)
• Voluntary redundancy:(Employee leave their job because the role is no longer require in business due to technology , merger or turnover)

Question 8

What are 2 ways of involuntary separation?

Answer 8

• Involuntary redundancy (Terminate of employment due to the firm closing down, job no longer needed)
• Dismissal (Employer terminate an employee’s employment contract due to the unacceptable conduct or behaviour of employee , this can be through instant dismissal or through series of warning)

Question 9

What is difference between retrenchment and redundancy in separation ?

Answer 9

• Retrenchment is the role temporary be remove and can be offer the role again
• Redundancy is cannot offer the role again ever.