4. Training Flashcards
what are the advantages of training?
-it helps to improve the quality of products/service as employees have better skills
-its motivational for staff as it makes them more confident to do their job and they feel the business is interested in developing them
-it can be used to develop skills to cope with changes in an organisation, such as the introduction of new technology
-it reduces the number of workplace accidents since staff are more aware of the procedures
-a new training program can attract high quality staff
what are the disadvantages of training?
-it can be costly to an organisation if outside training centres or trainers are used
-it can lead to lost production time
-staff may leave after being trained
what are the different types of training?
-introduction training-
-on the job
-off the job
-apprenticeships
-graduate training schemes
-corporate training schemes
-work based qualifications
-continuing professional development
what is induction training?
for new staff
staff are given basic instructions on the tasks they will need to carry out
what are the advantages of induction training?
-staff become familiar with the organisation quickly and fell settled
-important health and safety instructions are covered
what are the disadvantages of induction training?
-prevents staff from starting their work immediately
-existing staff are needed to carry out induction training, losing production time from them as well as the new employees
what is on the job training?
training which takes place while employees are actually carrying out their job
what are the advantages of on the job training for the employer?
-cost effective
-staff are being trained internally
-following the organisations procedures
-work output increases
-better quality work produced which is easily monitored
what are the advantages of on the job training for the employee?
-do not have to leave familiarity of work environment
-motivation increases
-better job satisfaction
-morale high
what’s off the job training?
training that takes place away from the employees place of work
what are the advantages of off the job training for the employer?
-may have to pay someone to cover employee while on training
-training may not be of high quality
-work output may decrease
what are the advantages of off the job training for the employee?
-overflow of work while employee undergoes training
-may not be completed to their satisfaction by temporary staff
-training only as good as the trainer
what is an apprenticeship?
a system for training a new generation of practitioners of a trade or profession with on-the-job training and often some accompanying study off-the-job
what are the disadvantages of apprenticeships?
-involves a high degree of supervision from experienced staff members which can be time consuming
-apprenticeships may make mistakes while they are training which may harm the regulation of the company
-apprentices are paid a wage while they are training
-no guarantee of job security once apprenticeship is completed
what are the advantages of apprenticeships?
-professional qualifications can be gained
-training is tailored to suit the firms needs and job role
-less costly are trained takes place while performing the job
what is a graduate training scheme?
programs offered by companies to people who have recently gained a degree qualification from university
what are the disadvantages of a graduate training scheme?
-no guarantee of a job at the end of the training scheme
-can be time consuming to carry out the on the job training required
-graduate might leave once training is completed
what are the advantages of a graduate training scheme?
-gives graduates experience of a working environment
-graduates can gain the skills required to work permanently for the organisation
-graduates can experience different departments and gain a range of skills
-organisation can decide where best to employ graduates at the end of the training scheme
what is a corporate training scheme?
the employees participate in training courses to further develop their skills within the organisation
these courses are offered by the organisation
what are the disadvantages of corporate training schemes?
-can be time consuming to carry out the training required
-can be costly for the organisation to provide training and subsequent wage rises
what are the advantages of corporate training schemes?
-standard of work can improve through training
-employees will be more motivated
what are work based qualifications?
formal qualifications that can be gained while working. employees will learn the skills required to gain the qualification while carrying out their job
what are the disadvantages of work based qualifications?
-qualifications can take a long time if completed on a part time basis
-employee may leave the organisation once qualification is gained
-costly to pay for people to carry out the training
what are the benefits of work based qualifications?
-training is specifically tailored to suit the firms needs
-training takes place in the work place so minimal cost to the organisation
-employees can gain a recognised qualification
-standard of work can improve through training
-employee has a better chance of promotion or a wage rise when qualification os gained
what is continuing professional development?
training that takes place through a career to ensure that employees stay up to date with the knowledge and skills required to do a job or advance in their career
what are the disadvantages of continuing professional development?
-may take people away from their work in order to complete training
-can cost the organisation money to send workers o n training courses
what are the advantages of continuing professional development?
-improves the skills of staff which can lead to better quality goods or services
-motivates staff as they are better able to do their job and feel the company is investing in their training
-ensures the organisation keeps staff up to date with mandatory training requirements
how can a business assess the effectiveness of a training programme?
-monitor the work
-measure the increase in profit margins
-monitor staff turnover
-evaluate the training (ask employees)
-did employees gain qualifications
-ask the customers
why should training be a continuous process?
-change may be necessary to keep up with competitors
-to increase productivity
-reinforcement of existing skills
-shows workforce they are valued/ motivates workforce
-builds up the reputation of the business
-can reduce accidents
-changes in the work practices/ technology may require skills to be updated