4. Training

Question 1

what are the advantages of training?

Answer 1

-it helps to improve the quality of products/service as employees have better skills
-its motivational for staff as it makes them more confident to do their job and they feel the business is interested in developing them
-it can be used to develop skills to cope with changes in an organisation, such as the introduction of new technology
-it reduces the number of workplace accidents since staff are more aware of the procedures
-a new training program can attract high quality staff

Question 2

what are the disadvantages of training?

Answer 2

-it can be costly to an organisation if outside training centres or trainers are used
-it can lead to lost production time
-staff may leave after being trained

Question 3

what are the different types of training?

Answer 3

-introduction training-
-on the job
-off the job
-apprenticeships
-graduate training schemes
-corporate training schemes
-work based qualifications
-continuing professional development

Question 4

what is induction training?

Answer 4

for new staff
staff are given basic instructions on the tasks they will need to carry out

Question 5

what are the advantages of induction training?

Answer 5

-staff become familiar with the organisation quickly and fell settled
-important health and safety instructions are covered

Question 6

what are the disadvantages of induction training?

Answer 6

-prevents staff from starting their work immediately
-existing staff are needed to carry out induction training, losing production time from them as well as the new employees

Question 7

what is on the job training?

Answer 7

training which takes place while employees are actually carrying out their job

Question 8

what are the advantages of on the job training for the employer?

Answer 8

-cost effective
-staff are being trained internally
-following the organisations procedures
-work output increases
-better quality work produced which is easily monitored

Question 9

what are the advantages of on the job training for the employee?

Answer 9

-do not have to leave familiarity of work environment
-motivation increases
-better job satisfaction
-morale high

Question 10

what’s off the job training?

Answer 10

training that takes place away from the employees place of work

Question 11

what are the advantages of off the job training for the employer?

Answer 11

-may have to pay someone to cover employee while on training
-training may not be of high quality
-work output may decrease

Question 12

what are the advantages of off the job training for the employee?

Answer 12

-overflow of work while employee undergoes training
-may not be completed to their satisfaction by temporary staff
-training only as good as the trainer

Question 13

what is an apprenticeship?

Answer 13

a system for training a new generation of practitioners of a trade or profession with on-the-job training and often some accompanying study off-the-job

Question 14

what are the disadvantages of apprenticeships?

Answer 14

-involves a high degree of supervision from experienced staff members which can be time consuming
-apprenticeships may make mistakes while they are training which may harm the regulation of the company
-apprentices are paid a wage while they are training
-no guarantee of job security once apprenticeship is completed

Question 15

what are the advantages of apprenticeships?

Answer 15

-professional qualifications can be gained
-training is tailored to suit the firms needs and job role
-less costly are trained takes place while performing the job

Question 16

what is a graduate training scheme?

Answer 16

programs offered by companies to people who have recently gained a degree qualification from university

Question 17

what are the disadvantages of a graduate training scheme?

Answer 17

-no guarantee of a job at the end of the training scheme
-can be time consuming to carry out the on the job training required
-graduate might leave once training is completed

Question 18

what are the advantages of a graduate training scheme?

Answer 18

-gives graduates experience of a working environment
-graduates can gain the skills required to work permanently for the organisation
-graduates can experience different departments and gain a range of skills
-organisation can decide where best to employ graduates at the end of the training scheme

Question 19

what is a corporate training scheme?

Answer 19

the employees participate in training courses to further develop their skills within the organisation
these courses are offered by the organisation

Question 20

what are the disadvantages of corporate training schemes?

Answer 20

-can be time consuming to carry out the training required
-can be costly for the organisation to provide training and subsequent wage rises

Question 21

what are the advantages of corporate training schemes?

Answer 21

-standard of work can improve through training
-employees will be more motivated

Question 22

what are work based qualifications?

Answer 22

formal qualifications that can be gained while working. employees will learn the skills required to gain the qualification while carrying out their job

Question 23

what are the disadvantages of work based qualifications?

Answer 23

-qualifications can take a long time if completed on a part time basis
-employee may leave the organisation once qualification is gained
-costly to pay for people to carry out the training

Question 24

what are the benefits of work based qualifications?

Answer 24

-training is specifically tailored to suit the firms needs
-training takes place in the work place so minimal cost to the organisation
-employees can gain a recognised qualification
-standard of work can improve through training
-employee has a better chance of promotion or a wage rise when qualification os gained

Question 25

what is continuing professional development?

Answer 25

training that takes place through a career to ensure that employees stay up to date with the knowledge and skills required to do a job or advance in their career

Question 26

what are the disadvantages of continuing professional development?

Answer 26

-may take people away from their work in order to complete training
-can cost the organisation money to send workers o n training courses

Question 27

what are the advantages of continuing professional development?

Answer 27

-improves the skills of staff which can lead to better quality goods or services
-motivates staff as they are better able to do their job and feel the company is investing in their training
-ensures the organisation keeps staff up to date with mandatory training requirements

Question 28

how can a business assess the effectiveness of a training programme?

Answer 28

-monitor the work
-measure the increase in profit margins
-monitor staff turnover
-evaluate the training (ask employees)
-did employees gain qualifications
-ask the customers

Question 29

why should training be a continuous process?

Answer 29

-change may be necessary to keep up with competitors
-to increase productivity
-reinforcement of existing skills
-shows workforce they are valued/ motivates workforce
-builds up the reputation of the business
-can reduce accidents
-changes in the work practices/ technology may require skills to be updated