1. Stakeholders Flashcards
What are stakeholders?
people who have an interest in or may be affected by a business
What are shareholders?
people who have a financial investment in a company
they are interested in the profits made by the business
How much influence does an owner have?
they have a significant influence - make the important decisions and control activities
How much influence does an owner have?
they have a significant influence - make the important decisions and control activities
Why are managers invested in a business?
-job security
-better pay and working conditions
-good promotion prospects
What influence managers have on a business?
-making the right decisions
-making the best use of the resources
What do employees want from a business?
-job security
-better pay and working conditions
-good promotions prospects
What influence does employees have on a business?
-threatening or taking industrial action such as striking or working to rule
-working efficiently to make the business successful
What do suppliers want from a business?
-more orders from the business
-to be paid promptly for goods supplied
What influence does suppliers have on a business?
-changing prices of raw materials
-changing periods of credit given to customers
-changing discounts given to customers
What do customers want from a business?
-value for money
-high quality product/service
-good after sales service
What influence does a customer have on a business?
-not buying the firms products
-changing over to another supplier
What does a government want from a business?
-keep within the law\
-pay its taxes
-provide employment
What is the governments influence on a business?
-bringing in new laws
-raising tax or interest laws
-setting up bodies to regulate the business
What does the community want from a business?
-the business to treat the environment properly
-workers to be treated fairly
-customers not to be exploited