4. ICT in HR

Question 1

what are the benefits of ICT?

Answer 1

-the increased speed of information handling and decision making
-increases in production and administrative efficiency
-enhanced reputation with investors, customers and costumers and competitors
-may give competitive edge
-reduction in staffing costs
-facilitates home working

Question 2

what are the costs of ICT?

Answer 2

-the price of both the hardware and software
-the cost of installation
-the cost of staff training
-loss of efficiency until familiar with the system
-errors/glitches in the system causing loss of working time
-the possibility of data loss or corruption and breaching data protection legislation
-the possibility of commercial espionage and information theft through computer hacking
-health and safety implications and possible costs of equipment to prevent eye-strain, backache, icy]t

Question 3

what’s the use of spreadsheets in HR?

Answer 3

used to display wage costs in the form of a graph or chart to trends could be easily identified

Question 4

what’s the use for word processing in HR?

Answer 4

used to create hr documents such as person specification/ job descriptions/ application forms
employment contracts

Question 5

what’s presentation software used for in HR?

Answer 5

to engage audience members using visual imager eg delivery staff training

Question 6

whats the use for email in HR?

Answer 6

contacting multiple people at using only one email eg communicating change of manager

Question 7

what’s the use for internet in HR?

Answer 7

research purposes eg training advice

Question 8

what’s the use for a company website in HR?

Answer 8

-allows vacancies to be advertised globally (increasing the amount and standard of application)
-applicants can upload CV
-allows applicant to complete an online application form

Question 9

what’s the use of laptops/smartphones in HR?

Answer 9

allows working from home - therefore more flexible working environment for staff