4 Factors Affecting Communication

Question 1

your self-esteem, emotional state, and environment that can influence the message communicated to others (3)

Answer 1

• people low self-esteem send and interpret messages differently than those with high self-esteem
• low self-esteem people may not be sure of their own feelings or how to communicate them with others, they may fear that others will reject them and their ideas, therefore, are afraid to let others know what they really feel or think
• also interpret what they hear incorrectly and may take messages more personally

Question 2

your emotional state (2)

Answer 2

• when emotions are intense, both messages and strong personal feelings are being communicated
• intense emotions can be both positive and negative. think about how you communicate when you’re extremely happy or mad

Question 3

your environment (3)

Answer 3

• the environment in which you communicate can affect the communication process
• the time of day or the amount of time you have can make a difference
  ex) when you communicate when you’re tired, in a hurry, or when you are relaxed

Question 4

communication barriers (5)

Answer 4

-close minded: choose to shut out or ignore opinions and beliefs that are different from their own
-prejudice: when a person forms opinions about others without complete knowledge or facts
-mixed messages: sender may not say what they really mean
-poor listening skills: people who appeared distracted or let their minds drift as the other person speaks or poor listeners
>sometimes people respond without listening to all the facts or before the speaker is done talking