(3.4) Influences on Business Decision Flashcards

1
Q

What is short - termism in business and the implications of this?

A

Business & management focus is on quick financial rewards

  • Maximise short term profits
  • Invest less in R&D and training
  • Return profits to shareholders
  • Pursue external growth strategies
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2
Q

What is long - termism in business and examples?

A

When a business focuses on the sustainability of the business long term

  • Invest in R&D and training
  • Focus om profit quality
  • Take an ethical stance on decision making
  • Pursue the interests of stakeholders
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3
Q

Why might a business choose to change its culture?

A
  • A new leader
  • Poor performance
  • Corporate objectives
  • Customers needs
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4
Q

What is Subjective based decision making and there + and -?

A

Decisions based on experience without supporting evidence

+May come from experienced managers (help with recruitment)
+Marketing

-Risky as there’s no data to support it

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5
Q

What is Evidence based decision making and there + and - ?

A

Decisions are based on evidence (data) i.e financial forecasts

+Can help reduce risk in decision making
+Help compare alternative outcomes

-Can be hard or expensive to collect

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6
Q

What is a Corporate Culture?

A

Refers to having shared values, attitudes, standards, and beliefs that make up the way the business in run

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7
Q

What is a Shareholder?

A

Groups or individuals who have an interest and share in a business

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8
Q

What is Corporate Social Responsibility?

A

Businesses should act responsibly and protect the interests of all stakeholders
or
Being aware and responsible of how the business impacts its surroundings

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9
Q

What are the 4 elements that may effect a corporates decision making?

A
  • Time scales (short/ long termism)
  • Corporate culture
  • Ethics
  • Stakeholder Perspective
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10
Q

What makes a strong/weak culture?

A
  • Shared values
  • Employees know the history of the organisation
  • Employees identify with the culture

Weak culture is just the opposite

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11
Q

Why is changing organisational culture difficult?

A
  • May require significant education and training
  • Large organisations have more than one culture across different functions and regions
  • Culture is deep set and extends from peoples attitudes and beliefs
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12
Q

What are Handys 4 models of culture?

A
  • Power (Few or one person drive the organisation and decisions)
  • Role Culture (People associate with a team or function)
  • Task Culture ()
  • Person Culture (Employees are independent)
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13
Q

What is power culture?

A

Few people, or one person drive the organisation and decisions. Culture is determined by a few individuals. (Common in small businesses)

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14
Q

What is role culture?

A

When roles are delegated in a hierarchy structure

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15
Q

What is task culture?

A

An organisational culture which places emphasis on individual projects and small teams.

The culture is formed in the groups that is made

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16
Q

What is person culture?

A

An organisational culture in which all individuals believe themselves superior to the organisation.

17
Q

What is a stakeholder?

A

Groups or individuals who have an interest in a business

18
Q

What are some examples of internal stakeholders?

A

Employees, Managers, Owners

19
Q

What are some examples of external stakeholders?

A

Suppliers, Customers, Local Community, Government Agencies

20
Q

What are stakeholders objectives?

A

Most stakeholder will have the same goals however some may not

Shareholder - Maximise profits
Managers/Employee - Maximise profits for bonuses
Customers - Good quality products
Supplier - treated fairly - long-term contracts - On time payments
Government - Max profits/ comply with legislation and not exploit vulnerable groups
Environmental - Avoid having a negative effect on the environment
Local Community - Help the community

21
Q

What may form a corporate culture?

A

Stories
Rewards
Key personalities - leaders and employees who influence others
Rituals

22
Q

What are the advantages and disadvantages of role culture?

A

+ Clear job role for employees to follow
+Clear chain of command

  • Employees may feel an increase in stress
  • High level of control over employees
  • Less innovation
23
Q

What are the advantages and disadvantages of task culture?

A

+Employees have more freedom
+High levels of productivity

24
Q

What are the advantages and disadvantages of person culture?

A

+Reduced pressure from managers or people of higher power
+Increased flexibility
+Increased creativity

25
Q

What are the advantages and disadvantages of power culture?

A

+Can lead to quick decision making
+

  • Hard to expand the company without breaking the culture
  • Employees may feel intimidated