(1.4) Managing People Flashcards
What 4 factors make a flexible workforce?
Multi skilling
Flexible hours
Part time/temp staff
Outsourcing
What are the two types of recruitment and their advantages and disadvantages?
Internal - When people are hired from within the business
+Cheaper and quicker as little advertisement is required
+Provides motivation for employees
+They already know there way around the business
- Limits the num of potential applications
- No new ideas
- Creates another vacancy that needs to be filled
External - When people are hired from outside the business
+Can bring new ideas
+Can find better skilled workers
+More competition
- Longer process
- More expensive
- Can be hard and time consuming
What are the 7 stages in the recruitment process?
- Identify the type and number of staff needed
- Prepare job description and person specification
- Advertise the job using appropriate media
- Evaluate applicants and select a shortlist for interview
- Carry out interviews
- Evaluate applicants and select a shortlist for interview
- Provide feedback for unsuccessful candidates
What are the cost associated with the recruitment, selection and training process?
Recruitment and selection costs:
- Takes staff away d=from their jobs
- New HR roles required
- Advertisements
- Creating contracts
Training costs:
Courses
Loss of output
Employees leaving
What are three types of training and the advantages and disadvantages?
Induction - Done when the employee starts a new job
On-the-job - Learning by doing
+Relatively cheap
+Easy to organise
- May mean other employees are unable to work
- Can pass on bad skills
- Unlikely to bring new kills
Off the job - Learning away from the usual workplace/role
+Can bring new skills
+Employees feel more valued
- Can be expensive
- Risk of employee leaving
What are three types of organisational structure?
Tall structure - Long chain of command, small span of control
Flat structure - Short chain of command, wide span of control
Matric structure - A structure that’s formed in a grid where each functional area is given a project to work on
What is a hierarchy and the advantages and disadvantages? (Consider both tall and flat hierarchys)
A centralised structure where power is delegated from the top
+Quick decision making
+Clear job roles
+Clear line of authority
- Poor communication
- A wide span of control may be hard to control
- Low motivation
What is a matrix structure and the advantages and disadvantages?
A decentralised structure where functional areas and products are arranged in a grid
+Empowers and motivates employees
+Allows higher levels of creativity
- Often need expensive support systems
- Can be difficult to organise
What is the importance of employee motivation to a business. What does lack of motivation lead to?
- Reduced motivation may lead to reduced effort and lack of commitment
- Absenteeism
- Reduced productivity and profit
What are the 5 financial incentives to improve employee performance? (Think about the advantages and disadvantages of each)
Piecework - Payment based on the number of units produced (the output)
Commission - A bonus paid based on achieving a sales target
Bonus -
Profit Share -
Performance Related Pay -
What are the 8 non - financial incentives to improve employee performance?
Delegation - Consultation - Empowerment - Team working - Flexible working - Jon enrichment - Job rotation - Job enlargement -
