3-3 The Competing Values Framework

Question 1

The Competing Values Framework (Cameron & Quinn, 2011) found that organisations follow a main culture style, but they rarely have only one culture type.

Answer 1

The Competing Values Framework shows that organisational cultures and their associated values tend to compete

Question 2

The 2 key dimensions of organisational effectiveness are:

Answer 2

1. Internal focus/integration vs. External focus/differentiation
2. Stability/control vs. Flexibility/discretion

Question 3

What are the 4 types of culture highlighted in the Competing Values Framework?

Answer 3

1. The Clan Culture
2. The Adhocracy Culture
3. The Market Culture
4. The Hierarchy Culture

Question 4

The Clan Culture is

Answer 4

This sociable working environment is like a big family, with the executives viewed as mentors or father figures, and everyone is held together by tradition and commitment.

Teamwork, consensus and participation are paramount, with success identified as having met the needs of clients or customers while caring for the employees. Human resources is highly prized, connecting colleagues and encouraging involvement.

Question 5

Clan Culture characteristics are

Answer 5

Leader Type: Builds teams, facilitates, mentors

Value Drivers: Development, communication, commitment

Theory of Effectiveness: HR engagement and development

Quality Improvement Strategy: Open communication, empowerment, employee participation, team building and HR development

Question 6

The Adhocracy Culture is

Answer 6

In this creative and energetic environment, leaders innovate and take risks, and support their employees to do the same. With the long-term goal of growing and creating new resources, innovation and experiments are valued, and prominence is valued. Creating new offerings and services is an achievement, and the organisation supports individual freedom and creativity. The availability of new products or services is seen as an achievement.

Question 7

The Adhocracy Culture characteristics are

Answer 7

Leader Type: Visionary, entrepreneurial, innovative

Value Drivers: Creative results, agility, change

Theory of Effectiveness: Innovation, vision, and new developments

Management Theory: Developing new standards, creative solutions to challenges, Surprise and delight, creating new standards, supporting needs, seeking ongoing improvement