2.9 Problem Solving

Question 1

Seven Stages of Problem Solving

Answer 1

1. Gather relevant data
2. Precisely define issues and opportunities
3. Identify objectives
4. Generate possible solutions
5. Evaluate potential solutions and choose one
6. Develop implementation plan
7. Assess the progress of implementation

Question 2

Kolb’s Experiential Learning Cycle

Answer 2

Divides the learning process into a cycle of four basic theoretical components:
1. Concrete Experience
2. Observation and Reflection
3. Forming Abstract Concepts
4. Testing in New Situations.