2.6 Managing Change Flashcards
Key tenets of Kotter Leading Change Model
Large-scale change is complex
The principal challenge in each stage is changing behavior.
The leader must demonstrate passion, get past facts and figures, and help the team “ feel” the need to change.
Both thinking and feeling are essential parts of leading and managing change.
Change is less about analysis that influences thinking, and more about assisting individuals to see facts that influence their feelings.
The dynamic of see-feel-change is a more powerful impetus for change than the traditional analysis-think change approach.
Kotter’s Eight steps of Change
Phase 1: Creating a climate of change
Step 1: Increase Urgency
Step 2: Build the Guiding Team
Step 3: Get the Vision Right
Phase 2: Engaging and enabling the whole organization
Step 4: Communicate for Buy-in
Step 5: Empower Action
Step 6: Create Short-term Wins
Phase 3: Implementing and sustaining change
Step 7: Don’t Let Up
Step 8: Make Change Stick
