2.2 Leadership and Management

Question 1

Leadership

Answer 1

Focuses on people, culture, change, and communications.

Organizational change is promoted by:
- Setting direction
- Aligning people
- Energizing people
- Building relationships
- Coaching and mentoring
- Driving change

Question 2

Management

Answer 2

Focuses on processes, order, predictability and stability.

Predictability and order are achieved through:
- Planning
- Organizing
- Staffing
- Coordinating
- Monitoring and controlling
- Implementing change

Question 3

Three leadership styles

Answer 3

Supervisory

Participative

Team

Question 4

leadership styles: Supervisory

Answer 4

More directive in nature.

It may apply to one-on-one training or coaching; typically enables response to urgent situations. The supervisory leader tends to manage conflict within the team.

This type of leadership is likely hierarchical within the team, with one person assuming a leadership role, whether or not formally designated.

Question 5

leadership styles: Participative

Answer 5

More collaborative than what is experienced in the supervisory leadership style.

The participatory leader welcomes feedback from team members, coordinates the group effort using input from the team, and implements productive change(s), all while encouraging participation and involvement.

Question 6

leadership styles: Team

Answer 6

Style is one in which the individual inspires other team members from within and helps to create the team spirit/identity.

They positively leverage the diversity and differences of the team make-up and dynamics.

This type of leader foresees and influences change and uses this foresight to expand the team’s capabilities.