2.4 - Analyse the relationship between policy and process compliance and required outcomes

Question 1

Compliance

Answer 1

Conforming to rules and regulations

Question 2

Name 8 areas covered by compliance

Answer 2

1. Standards
2. Regulations
3. Legislation
4. Control
5. Strategies
6. Policies
7. Audits
8. Risk

Question 3

Name 6 things that covers ethics

Answer 3

1. Humand slavery
2. Working conditions
3. Trafficking
4. Bribery
5. Coercion
6. Conflicts of interest

Question 4

What 2 areas does sustainability relate to

Answer 4

1. The supplying organisation is performing well and is likely to be in existence for the foreseeable future
2. The supplying organisation is environmentally aware and is replacing any natural resources it uses

Question 5

Name 3 factors that will help you review whether a supplier is sustainable

Answer 5

1. Carry out credit rating score checks
2. Consider the market in which the buying organisation trades
3. Talk to representatives from the supplying organisation to get an understanding of culture

Question 6

Carroll’s Four-Part Pyramid outlining the purpose of a CSR policy

Answer 6

1. Philanthropic goodwill - be a good corporate citizen
2. Ethical responsibility - be ethical
3. Legal obligations - obey the law
4. Economic responsibility - be profitable

Question 7

Name 5 effects of compliance

Answer 7

1. Ethical behaviour
2. Sustainable suppliers
3. Effective and efficient workflow
4. Good reputation
5. Satisfied customers and consumers

Question 8

Name 7 effects of non-compliance

Answer 8

1. Unethical behaviour
2. Unsuitable suppliers
3. Product shortages
4. Inefficient workflow
5. Poor reputation
6. Loss of customers
7. Legal action

Question 9

Name 2 serious situations that may happen if you show non-compliance

Answer 9

1. It may result in a belief that poor behaviour such as bribery or coercion is acceptable
2. A buyer may fail to remove unsuitable suppliers at the RFQ or ITT stage

Question 10

Name 5 reasons why a supplier may be unsuitable

Answer 10

1. Unsustainable
2. Environmental pollution
3. Poor ethical practises
4. No quality processes
5. Legal jurisdiction

Question 11

Whats the consequence of a supplier being unsustainable

Answer 11

Buyers could be left with an unfulfilled contract

Question 12

Whats the consequence of environmental pollution

Answer 12

Buyers reputation could be tarnished through association

Question 13

Whats the consequence of poor ethical practises

Answer 13

Buyers could be drawn into a legal case due to buying goods from such a supplier

Question 14

Whats the consequence of no quality processes

Answer 14

Products or services supplied may not be fit for purpose

Question 15

Whats the consequence of legal jurisdiction

Answer 15

Any contract dispute nay have to be settled in a country where legislation does not offer the buyer the legal protection they require