1.2 - Analyse the different sources of added value in procurement & supply Flashcards
Name the 5 rights of procurement
- Place
- Price
- Quality
- Quantity
- Time
Name 4 situations that could occur if the quantity procured is wrong
- Production could stop
- Retail consumers’ needs could be unfulfilled
- Warehouses could be overstocked
- The price the organisation pays for the product or service could be too high
Stakeholder
An individual or organisation with either an interest or an influence in, or who will be affected in any way by, the decisions and/or actions of a project, product, service or venture
What 3 things can supplying organisations do to make sure that the higher the quantity the lower the price
- Run machinery for longer rather than having to set it up several times
- Send one vehicle rather than making several deliveries
- Receive a larger amount of money in one transaction instead of several smaller ones
Name 2 things procurement professionals can do to define the standard of quality that is required
- Stating quality standards
- Producing a product specification
ISO 9000
A set of international quality management and quality assurance standards that help companies effectively document and maintain an efficient quality system. They are not specific to any one industry and can be applied to organisations of any size
What is ISO
Globally recognised standard for quality
Specification
Another way for a procurement professional to ensure that the standard of quality their organisation demands is met
Name 7 sections in a typical specification
- Description
- Drawing
- Colour
- Materials
- Quantity
- Packaging
- Quality
Name 2 types of spceficiations
- Conformance specifications
- Performance specifications
Name 4 advantages of a performance specification
- Can be a short document, quick to prepare, cheap
- Can be simple to prepare
- Allows suppliers to innovate
- Allows supplier competition
Name 4 disadvantages of conformance specification
- Usually a long document, takes time to prepare, expensive
- Usually difficult to prepare
- Does not allow supplier to innovate
- Limits supplier competition
Name 3 consequences for an organisation if products are not received or delivered at the right time
- Stockouts
- Additional costs - may have to purchase replacement goods, deliveries arriving at the wrong time & they may have to pay a penalty
- Relationships
Name 4 things organisations may find it a service is not provided at the right time
- Its premises are not cleaned, or there are no catering services for employees
- Production is impacted because waste is not properly managed, or there is loss of revenue or reputation if an outsourced event is not ready on time
- Machinery breaks down if the maintenance intervals are too far apart
- The organisation may have financial or legal exposure if professional advice is received too late
Name 3 things caused by failure to deliver to the correct destination
- Stockouts
- Dissatisfied customers who fail to get their goods may take their business elsewhere in the future
- Additional costs may be incurred if a delivery vehicle sent to the wrong destination has to be redirected
Name 4 ways a procurement professional has the opportunity to influence price
- Sourcing
- Aggregation of spend
- Obtaining price comparisons
- Negotiation
Request for quotation (RFQ)
An invitation to suppliers to bid on specific products or services
Exchange rate
The value of one currency compared with another, which can vary from day to day
Are quotations usually provided in net or gross form?
Net form where the price is shown without tax rather than gross where the price includes tax
Net price
Excludes taxes
Gross price
Includes taxes
Name 6 things the buyer may wish to negotiate
- Payment terms
- What is included in the price
- Non-recurring costs, such as tooling
- Price revision points in a contract
- Discount structures
- Carriage costs, and insurance risk
Incoterms
Series of commercial terms published by the International Chamber of Commerce, covering the allocation of costs and transfer of risks between the buyer and the seller. The various options are abbreviated to three-letter codes
On cost
A cost in addition to the quoted price
Exworks (EXW)
The buyer arranges collection and transport for the goods from the supplier, and is responsible for all costs of carriage, customs charges and insurance, including the risk of loading the goods onto the buyer’s vehicle. This is an on cost to the buyer
Free carrier (FCA)
The seller delivers the goods to a chosen destination, the buyer arranges for a transport company to collect and deliver to the final delivery point, with responsibility for the onward costs of carriage, customs, charges and insurance
Carriage Paid To (CPT)
Goods delivered with no official carriage bill to a destination agreed with the buyer. The carriage charge is absorbed in the product price. The buyer is responsible for the cost of insuring the goods throughout the journey, including, unloading and any import charges
Delivered at Place (DAP)
The seller is responsible for delivery of the goods to the named place of destination, ready for unloading. Unloading is at the buyer’s risk and cost, and the buyer is also responsible for import charges
Delivered at place unloaded (DPU)
The seller is responsible for arranging carriage, for delivering the goods, and for unloading at the named delivery point. Risk transfers from seller to buyer when the goods have been unloaded. The buyer is responsible for any import charges
Delivered Duty Paid (DDP)
The seller is responsible for arranging carriage and delivering the goods to the named place, cleared for import and all applicable taxes and duties paid. Risk transfers when the goods are ready for unloading from the seller’s transport by the buyer.
Total cost of acquisition (TCA)
Typically considers all the activities and costs associated with the procurement of goods and/or services but does not typically consider their running or operating costs
Total cost of ownership (TCO)
Considers all the costs associated with the planning, tendering, procurement, contract management and importantly the disposal or termination of an asset or service. It does not usually look beyond this by considering the benefits derived from the goods or services
Life-cycle costing (LCC)
Used traditionally within the construction industry, life cycle costing is normally associated with the costs of site clearance, constructing and operating a building or a large piece of capital equipment but rarely includes the cost of disposing of the building at the end of its life
Whole life costing (WLC)
It includes all the elements of life cycle costing, but includes other factors. The term whole life costing is typically used in property or construction projects, so using this as an example would consider costs such as; the financing of the project, the acquisition of the land, as well as associated benefits and earnings derived from the building phased over its life. Disposal in these projects is often seen at the start of the cost model as ‘site clearance’, demolition, enabling works etc
Name 4 costs included in whole life costing
- Acquisition costs
- Processing and maintenance costs
- End of life costs
- Non-value adding processes
Whole life asset management
Management of resources and total costs associated with an asset over its whole life, including for example acquisition, purchase price, servicing, repairs, consumables, disposal and other end of life costs
Name 5 stages in whole life costing where costs should be analysed
- Cost of planning/preparing
- Cost of acquiring/installing
- Cost of owning/financing
- Cost of operating/running
- Cost of disposing / recycling
What does TCA normally analyse
Short term costs
What does LLC and WLC normally consider
Medium and long term costs
Is TCA a part of WLC/LLC
Yes
Whole life asset management
The process of evaluating the total price and all associated costs of a product to make an informed decision as to which option will provide the organisation with the best value for money option
KPIs
Measurable values that will enable a buyer to track how well a supplier is performing. KPIs are tracked over time and will enable the buyer to decide when remedial action may be needed to improve performance
Enforceable in law
A court can compel those involved in the contract to fulfil their contractual obligations
Internal suppliers
Linked by working either on the same site for the same company as the buyer
External suppliers
Organisations that are separate business entities from the buying organisation
Contract
A legally binding agreement between two or more parties in which one party agrees an action in return for something. A contract is enforceable in law and exists in every commercial transaction
Name 2 things you would not know without a contract
- What should happen
- When things should happen
Name 12 elements that should be covered in a contract
- Quality
- Delivery requirements
- Lead time
- Quantity
- Price
- Payment terms
- Packaging
- Term
9.Currency - Law
- Notice
- Dispute resolution
Individual with capacity
A person who is legally able to enter into a contract because of their appropriate age and state of mind
Name 2 types of KPIs
- Qualitative
- Quantitative
Name 4 benefits of KPIs
- Improved supplier motivation
- Improved communication
- Improved relationships
- Sharing of common goals
Name 2 limitations of KPIs
- Reduction in quality by suppliers rushing to meet quantitative KPIs
- Reduction of team work as suppliers focus on their own KPIs instead of common goals
Name 4 methods buyers can use to assess the price and ensure the price on offer is right for their requirements
- Benchmarking through multiple RFQs
- Negotiation
- Open book costing
- Economic order quantities/volume discounts
Name 9 non-monetary ways of adding value
- Additional features
- Brand
- Convenience
- Excellence of service
- Market development
- Reduced input costs
- Reputation
- Innovation
- Sustainability
Name 3 ways a strong brand identity adds value
- Awareness
- Engagement
- Communication
Name 3 things that may be classed as excellent service
- Paying attention to detail
- Considering things from a buyers viewpoint
- Going beyond what is required to assist the customer
Name 4 ways innovation can add value
- Saving buyers money through suppliers discovering new ways to produce or supply
- Giving the buyer’s organisation more power in the marketplace because they are able to offer something unique to their customers
- Protecting the buyer from substitutions or new entrants by keeping one step ahead
- Improving supplier relationships through the sharing and developing of ideas
Sustainability
It holistically considers the governance of an organisations ESG viability to ensure organisations exist for the long term, and the needs of the present are met without compromising the needs of future generations
Name 4 ways risks can present themselves
- Suppliers may develop financial problems that affect their ability to supply
- Products may become unavailable due to product shortages or lack of raw materials
- Conflict could affect the ability to move products between countries
- There may be a breakdown in supplier relationships
what is a risk matrix used for
To assess the severity of potential situations and to prioritise action
CSR
An organisational sustainability framework to embed into strategy and operations and supply chains to have a positive global impact
Exchange rate
The value of one currency compared with another, which can vary from day to day
Sustainability policy
Outlines an organisations commitment to ethical and sustainable business practises
Name 3 ways currency/exchange rates achieve value for money
- Have a strategy in place to mitigate the risk of exchange rate fluctuation
- Ensure awareness of the current value of currencies
- Agree a fixed exchange rate to get the best value for money
Name 3 ways environmental factors achieve value for money
- Does the supplier have a sustainability policy?
- Does the product meet required environmental policies
- Bad practises could result in products being rejected by customers and orders lost
Name 13 key areas to be considered when seeking to achieve value for money
- Currency/exchange rates
- Environmental factors
- Freight costs
- Maintenance costs
- Packaging
- Payment Terms
- Place
- Product/service price
- Quality
- Quantities/inventory
- Supplier reputation
- Time
- Warranty