2.3: The Theoretical Basis for Ethical Conduct Flashcards

1
Q

Define “ethics” and its origin.

A

Ethics comes from the Greek word ethos, meaning “way of living.” It is a branch of philosophy investigating human behavior concerning moral judgments, where “moral” refers to what is acceptable (right or good) versus unacceptable (wrong or bad).

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2
Q

What is the key question ethical theories aim to address?

A

Ethical theories aim to answer: “How should we live?”

They justify rationales for conduct and promote the “common good” to foster the flourishing of all members in a community.

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3
Q

What are the components of ethical decision-making?

A

Ethical decision-making is composed of:

Circumstance: The context in which the decision is made.

Agent: The person making the decision.

Action: The behavior or choice, including the intended goal and act.

Consequence: The result of the action.

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4
Q

What is the principle of integrity in ethical decision-making?

A

The principle of integrity states that the whole action is good only if both the act and goal are good. A morally bad means cannot justify a good end.

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5
Q

Explain the ethical decision-making process.

A

Ethical decision-making involves choosing what is good/bad or right/wrong in a given context or circumstance. It evaluates:

Intended goals (good to bad)

Behaviors to achieve those goals (right to wrong)

A moral action is determined by the intended goals and the visible means or acts used to achieve them.

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6
Q

Why are consequences significant in ethical theories?

A

Consequences, both foreseeable and unforeseeable, influence decisions:

External consequences: Impact others (e.g., theft impoverishes the victim).

Internal consequences: Affect the decision-maker’s character (e.g., theft corrupts the perpetrator).

Ethical theories examine how actions align with promoting the common good.

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7
Q

What are the three main ethical approaches highlighted?

A

Utilitarian (Goal Focused): Emphasizes benefits of actions.

Deontological (Means Focused): Based on universal rules, rights, and justice.

Agent-Based (Character Focused): Focuses on personal virtues and caring.

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8
Q

Why do businesspersons struggle with ethical decision-making?

A

Businesspersons often rely on instincts and a mix of personal judgments rather than applying structured ethical principles, leading to low competence in ethical decision-making.

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9
Q

What is the purpose of analyzing ethical theories?

A

To understand prescriptive principles for what we should do in all contexts, transcending cultures, religions, and times, and promoting the common good.

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10
Q

What is the focus of personal virtue ethics?

A

Personal virtue ethics focuses on a person’s behavior as a moral agent. It considers the character traits of a good person or citizen, emphasizing that character is developed through desire, learning, continuous practice, and habit.

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11
Q

Why is personal virtue ethics important to organizations?

A

It is relevant to organizations because it supports excellence in leadership, organizational identity, and culture.

Virtue ethics proposes that good character traits (virtues) lead to better outcomes in organizational settings.

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12
Q

What does virtue ethics assert about virtuous leadership?

A

Virtuous leadership is driven by the desire for human excellence and should be a goal for everyone.

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13
Q

List some examples of virtues and their corresponding vices.

A

Courage ↔ Cowardice
Generosity ↔ Selfishness
Honesty ↔ Deceitfulness
Transparency ↔ Secrecy
Fairness ↔ Injustice
Excellence ↔ Mediocrity
Self-control ↔ Overindulgence
Wisdom ↔ Ignorance
Honor ↔ Disgrace
Service ↔ Indifference

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14
Q

What are the two primary ethical principles of virtue ethics?

A

An action is right only if a virtuous person would do the same in the same circumstances.

Individuals should strive to be virtuous by asking: “Does this action represent the kind of person I want to be?”

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15
Q

How is the virtue principle applied in a corporate setting?

A

Through the “newspaper test”:

Would you want your decision reported in the news?

This test evaluates whether an action aligns with a corporation’s desired image or reputation.

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16
Q

What is the significance of the Lance Armstrong case in the context of virtue ethics?

A

Armstrong exemplified how character flaws (e.g., dishonesty, arrogance) can overshadow achievements.

His actions demonstrated how failing to uphold virtues can lead to a loss of trust, reputation, and career.

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17
Q

What were the main ethical concerns surrounding Lance Armstrong?

A

Use of performance-enhancing drugs (doping).

Lying and bullying those who accused him.

Lack of genuine remorse when admitting guilt.

Damaging the integrity of sports and his personal reputation.

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18
Q

What is the main principle of ethical egoism?

A

Ethical egoism suggests that individuals should act according to their own self-interest and judge ethical actions based on how they benefit the moral agent.

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19
Q

What does psychological egoism observe about human behavior?

A

Psychological egoism observes that people are influenced by their own interests and naturally tend to do what is right for them, driven by a self-preservation instinct.

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20
Q

What is the major criticism of pure ethical egoism?

A

It opposes altruism and promotes greed and selfishness, which conflicts with virtue ethics. It does not allow for consideration of others’ needs.

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21
Q

Define “enlightened self-interest” in ethical egoism.

A

Enlightened self-interest balances self-interest with an awareness that serving the public interest ultimately benefits all involved, including the individual.

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22
Q

What are the key differences between ethical egoism and enlightened self-interest?

A

Ethical egoism focuses solely on personal benefit without concern for others.

Enlightened self-interest considers the reciprocal benefit to others while pursuing self-interest.

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23
Q

What ethical principles are associated with ethical egoism?

A

Act according to your own self-interest.

Set your own ethical standards based on personal benefit.

Altruism is not acceptable.

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24
Q

What ethical principles are associated with enlightened self-interest?

A

Act according to your own self-interest.

Moderate self-interest with awareness of public and group benefits.

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25
Q

What critical question does government intervention raise regarding ethical egoism?

A

Does government provide enough guidance to ensure that companies consider all relevant stakeholders while pursuing their self-interests?

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26
Q

How does ethical egoism relate to economic theory?

A

Economic theory often assumes humans act as homo economicus, focusing on self-interest and maximizing personal gains.

This perspective has drawn criticism for neglecting the public good.

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27
Q

What is the main focus of the ethic of caring?

A

The ethic of caring focuses on addressing the needs of individuals or stakeholders who are harmed or disadvantaged, promoting care, kindness, empathy, and responsibility to reduce suffering and find equitable solutions.

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28
Q

How does the ethic of caring apply the Golden Rule?

A

It emphasizes acting in ways you would expect others to act toward you, fostering empathy by examining decisions from the perspectives of all involved parties.

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29
Q

What are some examples of actions aligned with the ethic of caring in corporations?

A

Examples include developing employees, responding to family or community issues, and accommodating disadvantaged groups through affirmative action programs.

30
Q

What is a key advantage and a key criticism of the ethic of caring?

A

Advantage: Allows immediate, flexible responses to unique circumstances.

Criticism: Lacks a framework for reconciling rights and risks losing sight of the bigger picture, potentially neglecting other stakeholders.

31
Q

What are the three main principles of the ethic of caring?

A

An action is right if it promotes the well-being of all involved, particularly those most affected.

Treat others as you wish to be treated.

Check your gut feeling before proceeding.

32
Q

What is the primary focus of the utilitarian ethic?

A

The utilitarian ethic focuses on the principle of utility, which involves distributing benefits and harms to maximize “the greatest good for the greatest number.”

33
Q

How does utilitarianism view goals and consequences?

A

It assumes that goals are equal to consequences and that future outcomes of actions can be predicted, quantified, and compared in terms of good and harm.

34
Q

What are the two main types of utilitarianism?

A

Act Utilitarianism: Focuses on the specific consequences of individual actions.

Rule Utilitarianism: Emphasizes conformity to moral rules that maximize the greater good.

35
Q

What is a key difference between act and rule utilitarianism?

A

Act Utilitarianism makes decisions on a case-by-case basis, evaluating each action’s consequences.

Rule Utilitarianism follows pre-established rules that promote the greatest good when applied consistently.

36
Q

What is the main ethical principle of act utilitarianism?

A

Choose the action that will produce the greatest good for the greatest number of people based on an objective harms-benefit comparison.

37
Q

What are the ethical principles of rule utilitarianism?

A

Choose actions that conform to justified moral rules.

Justified rules must promote the greatest good for the greatest number.

Apply the principle of utility to rules people will follow.

38
Q

What are some criticisms of utilitarianism?

A

Fails to define “good” clearly, equating it with “happiness.”

Ignores individual rights in favor of the overall good.

Difficult to measure costs and benefits accurately.

Lacks a method for equitably distributing costs and benefits.

39
Q

How has utilitarianism influenced society and business?

A

Utilitarianism has shaped business decisions, politics, and economic theory by emphasizing rational decision-making and cost-benefit analysis to maximize the overall good.

40
Q

What challenges do managers face when applying utilitarian principles in business?

A

Balancing self-interest with the greater good.

Making rational decisions using cost-benefit analysis.

Equitably allocating benefits and harms among stakeholders.

41
Q

What is the focus of deontological ethics?

A

Deontological ethics focuses on adhering to universal principles, values, or rights as moral duties, rather than basing actions on their consequences.

42
Q

What is the categorical imperative, according to Immanuel Kant?

A

The categorical imperative is a method to justify actions if they meet these conditions:

Universality: Can the action become a universal law?

Reversibility: Would you want this action performed for you?

Respect: Does the action treat people as ends, not means?

43
Q

What are the ethical principles of the universal rules ethic?

A

Act so that your actions can become universal rules.

What is right for you must also be right for others.

Treat people with dignity and respect, never as a means to an end.

44
Q

How does universal rules ethic apply to business?

A

Managers must ensure their decisions could be universal laws, treat others with dignity, and take the same actions even if they were on the receiving end.

45
Q

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What is a key challenge of deontological ethics?

A

Deciding which universal rule or right takes precedence when multiple rules conflict.

46
Q

What is the basis of the individual moral rights ethic?

A

It is based on the belief that human beings have intrinsic fundamental rights, requiring others to treat them with dignity and protect them from harm or coercion.

47
Q

What are negative and positive human rights?

A

Negative human rights: Prevent interference in life, health, safety, privacy, and property.

Positive human rights: Require others to provide support, such as employment, housing, food, and education.

48
Q

What are examples of rights in the Canadian Charter of Rights and Freedoms?

A

Freedom of conscience and religion

Freedom of expression and the press

Freedom of peaceful assembly and association

Mobility rights

Aboriginal rights

Official language and multiculturalism rights

49
Q

What responsibilities come with rights?

A

Obeying the law

Respecting others’ rights

Participating in democracy (e.g., voting)

Helping the community

Protecting heritage and the environment

50
Q

What are the ethical principles of the individual moral rights ethic?

A

Uphold positive human rights.

Actions are justified only if they do not interfere with negative human rights.

51
Q

How do individual moral rights create ethical dilemmas for managers?

A

Managers must balance conflicting rights among stakeholders, protecting legal and moral rights while resolving conflicts fairly.

52
Q

What is the primary focus of the ethic of justice?

A

The ethic of justice is based on fairness, ensuring that all individuals are treated equitably and that decisions are made impartially and truthfully according to universal principles and rules.

53
Q

What are the four forms of justice identified by ethicists?

A

Compensatory justice: Restitution and fair compensation for harm caused by others.

Distributive justice: Fair and equitable distribution of benefits and burdens.

Procedural justice: Ensuring fair, impartial, and objective processes for judgment.

Retributive justice: Fair imposition of punishment proportionate to the offense.

54
Q

What is compensatory justice in the context of business ethics?

A

Compensatory justice ensures that stakeholders are compensated for harms or injustices they have suffered, often through monetary payments.

55
Q

What does distributive justice emphasize?

A

Distributive justice focuses on providing similar benefits and burdens to stakeholders in similar circumstances, considering factors like contribution, merit, and needs.

56
Q

How is procedural justice applied in a business context?

A

Procedural justice ensures that decisions are made through fair, transparent, unbiased, and rational processes.

57
Q

What is the purpose of retributive justice in business?

A

Retributive justice ensures that punishments for individuals or corporations are consistent with and proportional to the wrong committed.

58
Q

What are the four key ethical principles of justice?

A

Ensure equitable distribution of benefits and burdens (distributive justice).

Establish transparent and impartial processes (procedural justice).

Impose fair penalties for wrongdoing (retributive justice).

Provide fair compensation for harm suffered (compensatory justice).

59
Q

What are some challenges of applying the ethic of justice in business?

A

Determining fair distribution of resources.

Avoiding arbitrariness in deciding rules.

Addressing the needs of disadvantaged stakeholders without neglecting others.

Balancing stakeholder interests fairly.

60
Q

What is CAMVAP, and how does it relate to procedural justice?

A

CAMVAP (Canadian Motor Vehicle Arbitration Plan) provides a fair, impartial, and binding arbitration process to resolve disputes between consumers and automobile manufacturers, exemplifying procedural justice in practice.

61
Q

Why is the ethic of justice critical in markets with asymmetrical resource distribution?

A

The ethic of justice addresses poverty, unemployment, and inequality by ensuring that businesses do not worsen conditions for the poor, uneducated, and unemployed and that no stakeholders are excluded.

62
Q

What is the core concept of the ethic of holism?

A

Holism emphasizes interconnectivity and egalitarianism, where all living and non-living beings are equally important, respecting their inherent rights across dimensions of time, place, and space.

63
Q

How does the ethic of holism differ from other worldviews?

A

Egocentric: The self is the most important.
Anthropocentric: Humans are the most important.

Biocentric: All living beings are equally important.

Ecocentric (holistic): All living and non-living beings are equally important, emphasizing “we are all relations.”

64
Q

How does holism view the self in relation to others and nature?

A

The self is inseparable from family, community, society, nature, and the cosmos. This interconnectedness requires respect for all relations and preservation of balance with nature.

65
Q

What is kincentricity, and how is it relevant to holism?

A

Kincentricity is the view that humans and nature are extended family. It considers all relations from the past, present, and future, ensuring decisions are balanced for sustainability and harmony.

66
Q

What is the “seven generations thinking” concept in holism?

A

It involves making decisions that do not compromise the well-being of future generations, reflecting on the wisdom of the past and preserving rights for the future.

67
Q

How does holism view well-being?

A

Individual and collective well-being are based on harmony within oneself, peace with others, and balance with nature.

68
Q

What are the main ethical principles of holism?

A

Act to nurture individual and collective well-being through harmony and balance.

Harvest from nature in ways that preserve ecological integrity and sustain future generations.

69
Q

How does holism challenge the business concept of ownership?

A

Holism reframes ownership to stewardship, where individuals care for their surroundings for both current and future generations rather than owning resources for personal benefit.

70
Q

How does Western philosophy differ from Indigenous holism regarding the self?

A

Western philosophy often defines the self by the mind and intellect (e.g., “I think, therefore I am”).

Holistic views integrate heart, mind, body, and spirit, valuing emotional, intellectual, physical, and spiritual ways of knowing.