2.1.1 - IMPORTANCE OF A WELL MOTIVATED WORK FORCE Flashcards
1
Q
Why do people work?
A
- for money
- security
- job satisfaction
- social needs (meet people)
2
Q
Benefits of a well motivated workforce
A
- more labour productivity
- reduced absenteeism
- lower labour turnover
3
Q
What is Maslow’s hierarchy of needs
A
The 5 levels of the pyramid (bottom to top):
- Physiological needs
- Safety + security needs
- Social needs
- Esteem needs
- Self-actualisation
People start at the bottom and work their way up (wnt bottom thing first then want the next thing)
Advantages:
Can be applied to many industries
Disadvantages:
Assumes that the needs have to be met in this specific order
4
Q
What is Taylor’s theory?
A
- everyone is motivated by money and should be paid by piece rate price
5
Q
What is Herzberg’s theory
A
divided into 2 factors, hygiene and motivation factors.
Hygiene factors: will demotivate workers if not present, but will not motivate them when present, e.g.
- status
- security
- work conditions
- pay
- fringe benefits
Motivation factors: factors which boost motivation, e.g.:
- challenges
- responsibility
- promotion
- training
- recognition
