2.1 - Introduction to Human Resource Management Flashcards
what is human resource management
a strategic approach to the management of people within a business to meet its objectives
(eg. maximise the productivity of employees)
what in specific does the human resources department do?
- human resource planning
- recruitment
- training
- appraisal (judging quality of employees)
- remuneration (paying employees)
- dismissal
- motivating staff
why is the human resources department important?
labour is one of the most important resources towards a business - in terms of the production process and the management
* can lead to maximum efficiency and productivity
what is dismissal
dismissal is when an employee is fired or terminated due to misconduct or incompetence
what is redundancy
when employees are laid off because of the lack of the need for their labour
* not the fault of the employee
* employee will recieve a redundancy pay
human resource planning definition
the process where the organisation’s future staffing needs are forecasted, which ensures that a business has the right number of employees with the right skills at the right time
what can human resources be affected by
- internal factors
- external factors
internal factors effecting human resource planning
- labour turnover (number of employees that leave)
- change in company objectives (expansion etc.)
- productivity of employees
- automation (machines - fewer workers needed)
- flexitime (working from home)
- teleworking (working from anywhere)
external factors effecting human resource planning
- demographic change (increase in retirement age etc.)
- changes in labor mobility (ability and willingness of employees to move for jobs)
- immigration (increased job applicants)
- economy
- changes in Laws (max working hours etc.)
- gig economy (short term contracts rather than long term jobs)
why might there be resistance to change in the workplace?
- fear of change and the unknown
- poor communication
- do not trust the business (lack of trust)
how can businesses reduce the impact of change and reduce resistance to change in the workplace?
- education and communication
- providing facilitation and support
- increasing participation and involvement
- manipulation and co-option
- negotiation and bargaining
- explicit and implicit coercion (forcing someone to do something through threat -
Implicit coercion occurs automatically, while explicit coercion involves developers intentionally converting values)
