2008 Practice Test Flashcards

1
Q
Which of the following is a disadvantage of leasing?
 A. Tax deduction
 B. Fixed payments
 C. Finance charges
 D. Preserves credit
A

C. Finance charges

Title: Asset Management in Radiology, Page: 21

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2
Q
Which tool would be needed to compare the value of a system by looking back at
the previous methodology of facility?
 A. Regression Analysis
 B. Baseline Analysis
 C. Capital Projection
 D. Goals and Objectives
A

B. Baseline Analysis

Title: Communication and Information Management in Radiology, Page: 185

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3
Q
Aside from compensation, what is the PRIMARY concern of imaging technologists
when discussing retention rates?
 A. Inadequate staffing levels
 B. Career advancement opportunities
 C. Working overtime to fill openings
 D. Working with temporary technologists
A

A. Inadequate staffing levels

Title: Human Resources Management in Radiology, Page: 212

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4
Q
The MOST direct method of gathering information from customers is by:
 A. Surveys.
 B. Nominal Groups.
 C. Quality Circles.
 D. Managerial Observations
A

A. Surveys.

Title: Operations Management in Radiology, Page: 212

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5
Q

CPT codes are divided into thirteen sections and are used for claims processing.
Most radiology procedures are found in which series of CPT codes?
A. 30000 series
B. 40000 series
C. 60000 series
D. 70000 series

A

D. 70000 series

Title: Financial Management in Radiology, Page: 56 (first edition), 39 (second edition)

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6
Q

Suppose a CT scanner costs two million dollars to acquire and install and has a
useful life of 60 months. What is the annual depreciation cost at straight-line
depreciation?
A. $33,333
B. $200,000
C. $250,000
D. $400,000

A

D. $400,000

Title: Asset Management in Radiology, Page: 16

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7
Q

Which of the following statements describes a key point of a successful rewards
program?
A. Rewards must be linked to performance
B. Expected work should always be rewarded
C. Rewards should not always align with organizational goals
D. Employees must not believe their efforts may lead to a reward

A

A. Rewards must be linked to performance

Title: Human Resources Management in Radiology, Page: 214

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8
Q

If one employee worked 40 hours each week, another worked 20, another worked 8
hours, and a fourth employee worked 32 hours every week, what would be the
worked FTE total?
A. 2.25
B. 2.50
C. 3.00
D. 4.00

A

B. 2.50

Title: Financial Management in Radiology, Page: 174 (first edition), 193 (second edition)

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9
Q
Scope of services should be based on customer needs, government regulations,
reimbursement policies, and:
 A. Budgeting.
 B. Strategic Plan.
 C. Staffing levels.
 D. Imaging technology
A

D. Imaging technology.

Title: Operations Management in Radiology, Page: 3

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10
Q
Traditionally, imaging equipment has been depreciated over how many years?
 A. Three
 B. Five
 C. Ten
 D. Fifteen
A

B. Five

Title: Asset Management in Radiology, Page: 16

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11
Q
Policies are written to standardize a manner of:
 A. Process.
 B. Practice.
 C. Principal.
 D. Perceptions.
A

B. Practice.

Title: Communication and Information Management in Radiology, Page: 134

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12
Q
Motivation categorized as an activity performed for one’s own personal satisfaction
is called:
 A. Extrinsic.
 B. Intrinsic.
 C. Bidirectional.
 D. Physiological.
A

B. Intrinsic.

Title: Human Resource Management in Radiology, Page: 226

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13
Q
Which of the following represents the majority of non-verbal face to face
communication?
 A. Body Language
 B. Eye Contact
 C. Inflections
 D. Sounds
A

A. Body Language

Title: Communication and Information Management in Radiology, Page: 165

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14
Q

Increased rates of promotion, accelerated career mobility, decreased job stress, and
increased career satisfaction are benefits of a successful:
A. Mentoring program.
B. Performance appraisal program.
C. Employee assistance program.
D. Employee satisfaction program.

A

A. Mentoring program.

Title: Human Resource Management in Radiology , Page: 191

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15
Q
The federal agency responsible for protecting public health by ensuring that safe and
effective products reach the public is:
 A. MQSA.
 B. FDA.
 C. NRC.
 D. OIG.
A

B. FDA.

Title: Operations Management in Radiology, Page: 11

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16
Q
What is the document that describes all aspects of a venture and provides a
framework for success or failure?
 A. Proforma
 B. Space plan
 C. Business plan
 D. Design development plan
A

C. Business plan

Title: Financial Management in Radiology, Page: 247 (first edition), 241 (second edition)

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17
Q

The majority of evaluations of an individual employee should reflect performance
standards based upon:
A. The employee’s job description.
B. The task appraisal list provided the employee.
C. The employee’s knowledge of task descriptions.
D. Specific criteria from goals established with the employee.

A

A. The employee’s job description.

Title: The Effective Healthcare Supervisor, Page: 198

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18
Q

Which of the following approaches meets the requirements for an Advance
Beneficiary Notice (ABN)?
A. Blanket notices, or having all patients sign ABNs for some or all services
without concern for medical necessity
B. Screening mammograms performed less frequently than allowed by Medicare
C. Notifying the patient of Medicare denial of payment after denial notification is
received
D. Notifying the patient of possible Medicare denial of payment in advance of the
service or procedure

A

D. Notifying the patient of possible Medicare denial of payment in advance of the
service or procedure
Title: Financial Management in Radiology, Page: 51 (first edition), 33-4 (second edition)

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19
Q

What is a structured pay plan that includes wages in a given range to designate a
minimum and maximum pay scale based on credentials, experience and/or
expertise?
A. Merit Pay
B. Salary Grades
C. Job Description
D. Performance Appraisal

A

B. Salary Grades

Title: Human Resources Management in Radiology, Page: 40

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20
Q

An effective career development process which reduces turnover, increases
retention, improves staff satisfaction and morale, and career growth is called:
A. Career ladder.
B. Service development.
C. Professional development.
D. Leadership ladder.

A

A. Career ladder.

Title: Human Resource Management in Radiology, Page: 164

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21
Q
The Age Discrimination Act applies to private employers with \_\_\_ or more
employees.
 A. 20
 B. 40
 C. 55
 D. 62
A

A. 20

Title: Human Resource Management in Radiology, Page: 9

22
Q
Relative Value Units (RVU) measure what information in the Imaging Services
department?
 A. Uptime
 B. Productivity
 C. Revenue and Expenses
 D. Performance Improvement
A

B. Productivity

Title: Human Resource Management in Radiology, Page: 24

23
Q

When selecting members of a capital equipment evaluation team, why should
referring physicians be included?
A. To fulfill a variety of agendas
B. To recognize their needs and expertise
C. To facilitate guaranteed referral volumes
D. To offer political maneuvers to the powerful

A

B. To recognize their needs and expertise

Title: Asset Management in Radiology, Page: 30-31

24
Q

The law prohibiting physician referrals of Medicare patients for designated services
to entities having financial relationships with physician (or family member) is:
A. Balancing Budget.
B. Medicare Modernization.
C. Benefits Improvement.
D. Stark.

A

D. Stark.

Title: Operations Management in Radiology, Page: 40

25
Q

An effective performance appraisal tool is designed to continuously measure
performance with mechanisms for built-in feedback. The appraisal should measure:
A. Employee retention.
B. Desired behaviors.
C. Employee satisfaction.
D. Continuous improvement.

A

B. Desired behaviors.

Title: Human Resources Management in Radiology, Page: 173

26
Q

One of the first stages of a union organizing campaign includes which of the
following?
A. High absentee rate
B. Distribution of union literature
C. Low employee satisfaction scores
D. Flattening of the organization leadership

A

B. Distribution of union literature

Title: The Effective Healthcare Supervisor, Page: 495

27
Q

The systematic control of the creation, maintenance, use, and disposition of both
paper and electronic documents is referred to as:
A. Records Management.
B. Organization of Data.
C. Radiology Information Systems.
D. Health Information Management.

A

A. Records Management.

Title: Communication and Information Management in Radiology, Page: 259

28
Q

What is the legal violation associated with policies and procedures resulting in a
wrongful act – one that violates a duty imposed by law and is grounds for civil
action?
A. Breach of Implied Contract
B. Negligence
C. Tort
D. Fraud

A

C. Tort

Title: Operations Management in Radiology, Page: 59-60

29
Q

Return on Investment (ROI) is calculated by:
A. ROI = net return/total capital expense
B. ROI = total capital expense/net return
C. ROI = net revenue/net expense
D. ROI = net return/net expense

A

A. ROI = net return/total capital expense

Title: Asset Management in Radiology, Page: 17

30
Q
What type of chart is a graphical or symbolic representation of a process?
 A. Run Chart
 B. Flow Chart
 C. Pareto Chart
 D. Histogram Chart
A

B. Flow Chart

Title: Communication and Information Management in Radiology, Page: 54

31
Q
The physician supervisor rules of Medicare define all levels of supervision EXCEPT:
 A. General.
 B. Personal.
 C. Direct.
 D. Limited
A

D. Limited.

Title: Financial Management in Radiology, Page: 102 (first edition), 83 (second edition)

32
Q
Which of the following is NOT a part of developing an effective strategic plan?
 A. Payor mix
 B. SWOT analysis
 C. Workflow assessment
 D. Profiling customers
A

A. Payor mix

Title: Communication and Information Management in Radiology, Page: 104

33
Q
Which communication method allows employees to have real-time conversations by
computer?
 A. Instant Messaging
 B. Intranet
 C. Internet
 D. Email
A

A. Instant Messaging

Title: Communication and Information Management in Radiology, Page: 145

34
Q

Appraisal systems generally fall within which three (3) classifications:
A. Analysis, measurement, and feedback.
B. Predictions, promises, and implied results.
C. Essay, rating scale, and results focused.
D. Feedback, criticism, and constructive comments.

A

C. Essay, rating scale, and results focused.

Title: Human Resource Management in Radiology, Page: 177

35
Q

In planning the space and location for a new MRI, the design to keep magnetic
forces in restricted areas is critical. Which of the following gauss lines of force need
to be within areas that are carefully restricted, usually within the room itself?
A. 0.1 gauss line
B. 0.5 gauss line
C. 1 gauss line
D. 5 gauss line

A

D. 5 gauss line

Title: Asset Management in Radiology, Page: 92

36
Q
What is a written document outlining the objectives of a project, work requirements,
and expectations of timelines?
 A. Gantt chart
 B. Project plan
 C. Capital budget
 D. Construction budget
A

B. Project plan

Title: Asset Management in Radiology, Page: 111

37
Q

What is a data set that contains a listing of a hospital’s procedural services,
department identification, charge description, revenue code, CPT/HCPCS code, and
prices?
A. Fee Schedule
B. Operations Budget
C. Accounts Receivable
D. Charge Description Master

A

D. Charge Description Master

Title: Financial Management in Radiology, Page: 69 (first edition), 54 (second edition)

38
Q

HIPAA allows organizations to use and disclose patient’s health information for what
purposes?
A. Care, payment, and marketing
B. Insurance premiums, screenings, and payment
C. Care, payment, and healthcare operations
D. Employee health, research, and marketing

A

C. Care, payment, and healthcare operations

Title: The Effective Healthcare Supervisor, Page: 473

39
Q
By which means does an organization manage short-term obligations and working
capital?
 A. Comparative ratios
 B. Liquidity ratios
 C. Profitability ratios
 D. Asset management ratios
A

B. Liquidity ratios

Title: Financial Management in Radiology, Page: 34 (first edition), 15 (second edition)

40
Q

What federal rule created a need for healthcare providers to reengineer their
systems to protect patient information infrastructures?
A. Health Insurance Portability and Accountability Act
B. Medical Liability Reform Act
C. Medicare Fraud and Abuse Act
D. Need to Know Act

A

A. Health Insurance Portability and Accountability Act

Title: The Effective Healthcare Supervisor, Page: 467

41
Q

What strategic alliance can be created to help leverage an imaging department’s
position of strength to achieve lower purchasing costs for products and services?
A. Group Purchasing Arrangements
B. Service Outsourcing
C. Trade Agreements
D. Capital Merger

A

A. Group Purchasing Arrangements

Title: Operations Management in Radiology, Page: 31

42
Q

Which term describes a program for the systematic monitoring and evaluation of
various aspects of a service to ensure that standards of quality are being met?
A. Quality Assurance
B. Process Quality
C. Design Analysis
D. Quality Control

A

A. Quality Assurance

Title: Asset Management in Radiology, Page: 183

43
Q

What are the levels of supervision in an independent diagnostic testing facility
(IDTF)?
A. General, direct, and personal supervision
B. General, experienced, and personal supervision
C. Advanced, experienced, and personal supervision
D. General, experienced, and executive supervision

A

A. General, direct, and personal supervision

Title: Financial Management In Radiology, Page: 102 (first edition), 83 (second edition)

44
Q

The standard used for the exchange of medical images and related information
allowing computers to connect to a data base, retrieval of images, and locate images
stored in another part of a network is:
A. HL7.
B. PACS.
C. DICOM.
D. HIPAA.

A

C. DICOM.

Title: Communication and Information Management in Radiology, Page: 231

45
Q

What are the three main components of a Continuous Quality Improvement
program?
A. Collect and evaluate data, staff involvement in all phases of the process, and
look for opportunities to improve.
B. Collect data, respond to concerns and complaints, and progressive corrective
action plans.
C. Collect and evaluate data, creation of corrective action plans, and implement a
process improvement plan.
D. Collect survey data, have staff review complaints, and perform SWOT analysis
for all complaints.

A

A. Collect and evaluate data, staff involvement in all phases of the process, and
look for opportunities to improve.
Title: Operations Management in Radiology, Page: 275

46
Q

Which performance improvement method encourages employees to look
everywhere for waste and inefficiency and to think creatively for ways to eliminate
them?
A. Lean Methodology
B. Risk Management
C. Management By Objective
D. Cost Benefit Analysis

A

A. Lean Methodology

Title: Operations Management in Radiology, Page: 36-37

47
Q

A radiology administrator is planning a new outpatient radiology facility and
anticipates performing 75,000 procedures annually. The assumption is that 6,000
procedures a year can be performed per room utilizing conventional radiographic
equipment and film processing. The new department will employ fully digital
radiography equipment with a 25% increase in productivity. How many DR rooms
should be planned?
A. 6.0
B. 7.5
C. 10.0
D. 12.5

A

C. 10.0

Title: Asset Management in Radiology, Page: 75

48
Q

A SWOT analysis is utilized to measure _________ of an imaging department.
A. Strengths, weaknesses, opportunities and threats
B. Supplies, weekly hours, opportunities and territory
C. Strengths, weekly hours, open appointments and threats
D. Strengths, weaknesses, open appointments and threats

A

A. Strengths, weaknesses, opportunities and threats

Title: Asset Management in Radiology, Page: 9

49
Q

The inflationary spiral states that when resource inputs grow at a faster rate than
system outputs, the cost to the consumer increases. This is due to:
A. Indirect costs.
B. Lower reimbursements.
C. Higher supply costs.
D. Lower efficiency

A

D. Lower efficiency.

Title: The Effective Healthcare Supervisor, Page: 366

50
Q

The three MOST commonly used techniques to analyze quantitative data are
calculating and comparing means, frequency distribution, and:
A. Pareto charts.
B. Gap measurement.
C. Cross tabulating.
D. Fishbone analysis.

A

C. Cross tabulating.

Title: Operations Management in Radiology, Page: 228