2: Overview of Interpersonal Communication Flashcards

1
Q

communication models that view communication as a one-directional transmission of information from a source or sender to some destination or receiver

A

action model

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2
Q

first step of the perception process - selecting what information you want to pay attention to or focus on

A

attending

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3
Q

the ability to recognize your own emotions and the emotions of others, use this to appropriately guide behavior

A

emotional intelligence (EQ)

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4
Q

model that views the sender and the receiver as responsible for the effectiveness of the communication - more emphasis on feedback

A

interaction model

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5
Q

third step of the perception process - attaching meaning to information to understand / make sense of it

A

interpreting

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6
Q

simplified representation of a system (often graphic) that highlights the crucial components and connections of concepts, which are used to help people understand an aspect of the real-world

A

model

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7
Q

second step of the perception process - defining and categorizing information

A

organizing

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8
Q

the process of acquiring, interpreting, and organizing information that comes in through your five senses

A

perception

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9
Q

Berger and Calabrese’s theory that humans, upon first initiating a relationship, attempt to reduce uncertainty (cognitive and behavioral)

A

uncertainty reduction theory

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10
Q

choosing the right words / non-verbal signals to communicate a message effectively

A

encoding

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