2: Overview of Interpersonal Communication Flashcards
communication models that view communication as a one-directional transmission of information from a source or sender to some destination or receiver
action model
first step of the perception process - selecting what information you want to pay attention to or focus on
attending
the ability to recognize your own emotions and the emotions of others, use this to appropriately guide behavior
emotional intelligence (EQ)
model that views the sender and the receiver as responsible for the effectiveness of the communication - more emphasis on feedback
interaction model
third step of the perception process - attaching meaning to information to understand / make sense of it
interpreting
simplified representation of a system (often graphic) that highlights the crucial components and connections of concepts, which are used to help people understand an aspect of the real-world
model
second step of the perception process - defining and categorizing information
organizing
the process of acquiring, interpreting, and organizing information that comes in through your five senses
perception
Berger and Calabrese’s theory that humans, upon first initiating a relationship, attempt to reduce uncertainty (cognitive and behavioral)
uncertainty reduction theory
choosing the right words / non-verbal signals to communicate a message effectively
encoding