2 - Communication Flashcards
A patient’s medical record can be described as a ____ document that provides a chronological log of care.
legal
This refers to written, spoken, or conceptual knowledge of health issues.
Health care literacy
When were the Traditionalists generation born?
prior to mid-1940s
When were the Baby Boomers born?
mid-1940s to 1964
When were the Gen Xers born?
1965-1981
When were the Millenials born?
1982-2006
A non-English speaking patient is scheduled to have a blood specimen collection, the healthcare worker should…
find an interpreter or other method to communicate the information.
_______ the speed and urgency of one’s voice.
Pace
__________ the intonation or pitch of one’s voice.
Tone
What term is used to communicate a critical patient condition?
STAT
What is the space or distance b/t people during interaction?
Zone of comfort
What is EMR?
Electronic Medical Record
Health care workers are required to report _______ or panic values to a physician.
Critical
Documentation in a medical record provides _____ that an action was performed.
Proof
What manual would you find the following? Patient preparation Type of collection container Timing requirements Type and amount of preservative Special handling & transport Proper labeling Need for additional clinical data
Specimen Collection Manual
