1 - Practice & QA

Question 1

Phlebotomy is from two root words in Greek

Answer 1

Phlebo - vein

Tomy - cut or incision

Question 2

What is Venesection/venisectionare?

Answer 2

Another term for phlebotomy.

Question 3

An emergency care center is an example of __________

Answer 3

Ambulatory Care

Question 4

Health care quality and assurance has three major concepts:

Answer 4

Efficacy - The services provided, the patient improves
Appropriateness - The procedures performed are correct for the illness
Caring Functions - The services - Does the patient feel cared for?

Question 5

What departments will Phlebotomy work with (name 3)?

Answer 5

Clinical chemistry
Hematology
Microbiology / Parasitology
Immunohematology
Immunology/Serology
Urinalysis
ER/STAT lab

Question 6

What part of the Clinical Laboratory’s Workflow
Using appropriate testing methods
Troubleshooting equipment and reagents
Reviewing and verifying results

Answer 6

Examination Process

Question 7

What is involved in the Preexamination (pre-analytical) part of the Clinical Laboratory’s workflow process?

Answer 7

All phlebotomy work.
Lab requests/orders
Equipment and supply quality control
Patient preparation and collection
Collection of specimen
Labeling of the specimen
Post-puncture care
Transport, handling, and care of specimen
Evaluation of condition of specimen
Processing the specimen
Expediting urgent specimens

Question 8

Who has oversight of the clinical laboratory?

Answer 8

The pathologist

Question 9

Part of being responsible member of the health care team involves:

Answer 9

Understanding the mission, goals, and objectives

Question 10

Part of being responsible member of the health care team involves:

Answer 10

Understanding the mission, goals, and objectives

Question 11

What is main area of responsibility for every Phlebotomist?

Answer 11

Preexamination/ preanalytical

Question 12

Identification and labeling of a blood specimen after a venipuncture procedure is an example of which phase of laboratory testing?

Answer 12

preexamination/preanalytical

Question 13

Using an antiseptic for cleansing the skin prior to a venipuncture procedure is an example of which phase of laboratory testing?

Answer 13

preexamination/preanalytical

Question 14

Performing a laboratory test on a patient’s blood specimen is an example of which phase of laboratory testing?

Answer 14

examination/analytical

Question 15

In which circumstances is the phlebotomist likely to collaborate with the pharmacy?

Answer 15

when asked to collect specimens for drug monitoring

Question 16

Patient’s right

Answer 16

the patient’s right to information about his procedures and who is performing them

Question 17

________The term used to describe patients, other individuals, groups, or organizations that have an interest in or are influenced by the quality of care in a health care organization

Answer 17

stakeholder

Question 18

What is PPE?

Answer 18

Health care garb that includes gowns, gloves, masks, and face shields

Question 19

What is continuous quality improvement CQI?

Answer 19

The concept of meeting and exceeding customer expectations by resolving immediate problems, and finding opportunities for improvement where no problems are evident.