1ST LONG QUIZ IN OD Flashcards

1
Q

an effort planned, organization wide, and manage from the top, to increase organization effectiveness and health through planned interventions in the organization’s “processes” using behavioral science knowledge.

A

Organization development

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2
Q

Three types of Organization Development (OD) practitioners

A

OD PROFESSIONALS
SPECIALIST IN RELATED FIELD
MANAGER AND ADMINISTRATORS

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3
Q

These are individuals who specialize in OD as a profession, working as internal or external consultants. They focus on humanistic values like communication, employee involvement, and personal development.

A

OD PROFESSIONALS

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4
Q

-These are professionals in fields like business strategy, IT, organization design, and total quality management. They integrate OD principles into their work by collaborating with OD professionals or applying OD concepts in areas such as compensation, labor relations, and planning.

A

SPECIALIST IN RELATED FIELD

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5
Q

– These are leaders who gain OD competence through experience and training. They apply OD strategies in their work environments, often participating in change management programs. Many organizations now offer in-house OD training, and some managers transition into OD roles permanently.

A

MANAGER AND ADMINISTRATORS

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6
Q

refer to situations where an individual is faced with choosing between two different courses of action, each of which is morally obligatory, but cannot do both.

A

ethical dilemma

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7
Q

A Model of Ethical Dilemmas

A

Antecedents
-Role of the Change Agent
-Role of the Client System

Process
Role Episode - Role conflict, Role ambiguity

Consequences
-Five Ethical Dilemmas OD Practitioners Encounter

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8
Q

Five Ethical Dilemmas OD Practitioners Encounter

A

-Misrepresentation
-Misuse of Data
-Power & Coercion
-Value and Goal Conflicts
-Technical Ineptness

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9
Q

Growth and relevance of OD

A

-globalization
-Information technology
-managerial innovation

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10
Q

Give Five (5) Skills of OD Consultants/Practitioners

A

-Behavioral skills
-Leadership skills
-Communication skills
-Negotiation skills
-Problem-solving skills

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11
Q

Lewin’s Model of Change

A

Unfreezing
Changing
Refreezing

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12
Q

Unfreezing

A

Prepare for change by understanding the need for it and generating motivation

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13
Q

Changing

A

Implement the changes that are needed

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14
Q

Refreezing

A

Ensure that the new ways of working are solidified as the new normal

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