16.9 workplace disputes (not done) Flashcards
1
Q
Negotiation
A
- Discussion between both parties to reach agreement
- Collective bargaining are negotiaions over workplace disputes
- Employee association may be used
2
Q
Mediation
A
- Neutral third party find an alternative way to reach agreement
E.G. Fair Work
3
Q
Conciliation
A
4
Q
Grievance Procedures
A