1.6 Communication

Question 1

Adapting our interventions:

Answer 1

Visual deficits: pastel colored paper is easier to see/read, prescription bottles

Hearing deficits: look pt in face when speaking

Cognitive deficits: dementia= use closed ended questions (yes, no)

Mobility deficits: can pt comply with instructions, open med bottles

Question 2

Communication

Answer 2

Central nursing role at every level of practice

Handoff procedure (SBAR): whomever you report to

Clarification of questions

Interview client to determine needs and priorities

Therapeutic communication techniques

• brings positive change
• demonstrates caring
• empathy and establish trust
• ask “who, what, when, and where” NOT why

Document carefully

• chart is legal document
• know facility focus and documentation practice
• simple, objective and legible