1.4.5 Leadership Flashcards

1
Q

what is leadership?

A

the way in which one person influences the behaviour or actions of other people
-leaders inspire staff to meet demanding goals

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2
Q

what is leadership about in modern business?

A

-inspiring employees
-creating a vision (clear sense of purpose and direction)
-shaping core values and culture of business
-building effective teams

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3
Q

why is leadership increasingly important in business?

A

changing organisational structures
-flatter hierachies and more delegation means more emphasis on teamwork and quality assurance
-coaching, support and empowerment

rapid change in business life
-soft skills of leadership and managment is more important

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4
Q

compare leaders vs managers

A

leaders:
-set strategy and objectives
-inspire and build relationships
-take risks
-have followers

managers:
-set strategies/ business aims
-coordinate resources
-use authority to make decisions
-manage risks
-have subordinates

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5
Q

describe the three key levels of management in a business

A

senior, middle and junior management
-senior management sets corporate decisions and objectives, they are responsible to shareholders

-middle management accounts to senior, they run business functions and departments

-junior management supervises and is accountable to middle, they monitor and control day to day tasks, and manage teams of workers

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6
Q

how is a leadership style determined?

A

by the way the functions of leadership is carried out and how a leader behaves

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7
Q

name the four traditional classifications of leadership style

A

authoritarian, paternalistic, democratic, laissez-faire

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8
Q

authoritarian style

A

-managers tell employees what to do and do not listen much to them
-communication is top-down and one way
-give orders to workers and do not want feedback
-use rewards and penalties

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9
Q

democratic style

A

-involve employees in decisions by listening their ideas and ensuring they contribute to the discussion
-communication is two-way
-delegation is regular, giving junior managers decision making responsibilities

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10
Q

paternalistic style

A

-thinks and acts like a father
-consultation occurs to find out views of employees, decisions are made by the head of the group
-believes employees need direction, support and care
-interested in security and social needs of staff

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11
Q

laissez-faire style

A

(let it be)
-leaders are ‘lazy’ to take time to ensure that junior staff know what to do and how to do it
-freedom can be good for some people, but can make others frustrated
-leader has little input on day to day decision-making
-delegates power
-only effective when staff are ready and willing to take on responsibility

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12
Q

when might an autocratic style be effective?

A

it may be desirable when a business is facing failure and requires painful restructuring

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13
Q

what factors suggest a move away from autocratic leadership?

A

-changes in society’s values
-better educated workforce
-need for soft HR skills
-changing workplace organisation
-greater workplace legislation
-pressure for greater employee involvement

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14
Q

factors affecting leadership style

A

-rate of change
-personality
-nature of the task
-risk
-time constraint
-skills of manager and workforce

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15
Q

describe the change from entrepreneur to leader

A

as a business grows and develops, delegation occurs more, organisational design and leadership style needs to change as the business matures.
-entrepreneurs become ineffective after a while, its best to stand aside to let their business develop into the next stage

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