134 - 142 Operations Flashcards

1
Q

What is added value?

A

Added value is the difference between the price of the finished product (selling price) and the cost of inputs involved in making it.

Added value = selling price per unit – variable costs per unit.

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2
Q

What is job production?

A

Producing a one-off item that has been tailor made to suit a specific customer.

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3
Q

What is batch production?

A

Manufacturing a limited number of identical products, completing work for the whole batch before starting the next stage.

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4
Q

What is flow production?

A

Continuous production on production lines, allowing a large quantity of identical products to be made.

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5
Q

How is labour productivity measured?

A

Labour productivity can be measured by dividing the output by the number of workers over a period of time.

Total output per period of time / Average number of employees per period of time.

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6
Q

What is capacity utilisation?

A

A measure of the extent to which the productive capacity of a business is being used, expressed as a percentage.

Formula: actual output/maximum possible output x 100.

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7
Q

What is lean production?

A

Lean production aims to remove waste from the production process, increasing productivity and reducing costs.

It seeks to improve efficiency by minimising resource use while maintaining quality.

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8
Q

What is Kaizen?

A

Continuous improvement where employees are encouraged to make regular small changes to improve waste reduction, productivity, and quality.

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9
Q

What is just in time production (JIT)?

A

A system that ensures parts, raw materials, and components are received only when needed, minimizing stock holding and emphasizing quality.

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10
Q

What is cell production?

A

The production line is subdivided into cells (teams) where workers are trained to fulfill multiple tasks, allowing job rotation.

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11
Q

What is time-based management?

A

Emphasis is placed on reducing time taken in all aspects of the production process.

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12
Q

What is quality control?

A

Quality control is based on inspection of finished products, occurring at the end of the production process.

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13
Q

What is quality assurance?

A

A system of agreed quality standards at each stage of production, focusing on prevention of poor quality.

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14
Q

What is total quality management?

A

A managerial approach focusing on quality to improve effectiveness, flexibility, and competitiveness.

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15
Q

What is benchmarking?

A

Benchmarking is where a business sets a target in terms of quality standards based on competitors or best performing areas.

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16
Q

What is stock control?

A

The management of raw materials, work-in-progress, and finished goods to ensure a smooth flow of goods to the final customer.

17
Q

What is re-order level?

A

The level of stock at which a new order is placed.

18
Q

What is re-order quantity?

A

The quantity ordered to return stockholding to maximum level, measured by the difference between maximum and minimum stock levels.

19
Q

What is lead time?

A

The amount of time that elapses between placing an order and the delivery of that order.

20
Q

What is buffer stock?

A

The amount of stock held below the minimum stock level and zero stock, for unforeseen rises in demand or precaution against supply breaks.

21
Q

What is minimum stock level?

A

The lowest amount of stock the business wants to hold.

22
Q

What is innovation?

A

The creation of a new product or an improved version of a current product or service, and the commercial exploitation of an invention.

23
Q

What is CAD (computer aided design)?

A

CAD software enables businesses to create products on-screen, test them, and link to machines and printers for production.

24
Q

What is research and development?

A

Research is the inquiry into new ideas, while development changes those ideas into commercially viable products and processes.