131 Motivation Flashcards

1
Q

What is piece rate?

A

Where an employee is paid based on the amount of products they produce.

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2
Q

What is commission?

A

Usually given as a percentage of a sale.

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3
Q

What is a bonus?

A

Additional remuneration paid to an employee for excellent performance.

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4
Q

What is a salary?

A

Employees are paid a set amount per year, which is split into equal amounts each month.

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5
Q

What is profit sharing?

A

Where a business gives employees a share of the business profits.

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6
Q

What is share ownership?

A

Where employees are given shares in the business.

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7
Q

What is performance related pay?

A

Payment based on the performance of employees; the better an employee performs, the more they are paid.

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8
Q

What is consultation?

A

When managers ask the views of employees and involve them in the decision-making process.

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9
Q

What is job design?

A

Where managers plan the job so that it is more interesting to an employee.

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10
Q

What is job enlargement?

A

When managers increase the scope of the job for workers by giving them more jobs to do to prevent boredom.

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11
Q

What is job rotation?

A

When managers change the employee’s role to provide a greater variety of work.

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12
Q

What is job enrichment?

A

When managers give employees more work to do, but the extra job has a higher responsibility level.

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13
Q

What is empowerment?

A

Where managers pass authority onto employees to make them more motivated.

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14
Q

What is team working?

A

When employees work with others to learn from each other, develop social skills, and share ideas.

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15
Q

What is flexible working?

A

When an employee is allowed to choose their working hours according to their personal needs.

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16
Q

What does Taylor’s theory suggest about motivation?

A

Money is the only motivator; piece rates and other monetary rewards should be given for meeting targets.

17
Q

What does Mayo’s theory emphasize?

A

Communication and teamwork motivate workers; firms should enable collaboration and managers should show interest in employees.

18
Q

What is Maslow’s hierarchy of needs?

A

Workers are motivated by different needs in a hierarchy: physiological, security, social, self-esteem, and self-actualization.

19
Q

What did Herzberg identify as factors in motivation?

A

Hygiene factors (pay, working conditions) make workers satisfied but don’t motivate them; motivators (recognition, achievement) increase productivity.

20
Q

What is Vroom’s expectancy theory?

A

Employee motivation is based on Valence (desire for reward), Expectancy (likelihood effort leads to performance), and Instrumentality (belief performance leads to reward).

21
Q

What does Porter and Lawler’s theory state?

A

An individual’s motivation is affected by the expected reward for completing a task, influenced by intrinsic and extrinsic rewards.