1.3.2 branding + promotion Flashcards

1
Q

brand

A

a product that is easily distinguished from other products so that it can be easily communicated + effectively marketed

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2
Q

features of a brand

A
  • shape
  • slogan
  • name
  • colour
  • logo
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3
Q

product brand

A
  • brands associated with specific product
  • eg ketchup, marmite, persil
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4
Q

service brand

A
  • brands that add percieved value to services either face to face or online
  • eg uber, vue, deliveroo, tiktok
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5
Q

umbrella (family) brands

A
  • brands assinged to more than 1 product
  • makes different product lines identifiable by the consumer by grouping under 1 brand name
  • eg P&G, cadbury, dove
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6
Q

cooperate brand

A
  • refers to the practise of promoting brand name of a cooperate entity opposed to specific products
  • eg nestle, unilever, microsoft
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7
Q

own label brands

A
  • where retail outlets assign their cooperate brandig to a range of goods/services
  • eg tesco finest, sainsburys basics, essential waitrose
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8
Q

global brands

A
  • easily recognised, operating worldwide
  • eg ikea, coke, mcdonalds
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9
Q

brand stretching

A
  • where a brand is used for a diverse range of products (not neccesarily connected)
  • eg virgin - virgin money, virgins gyms, virgin planes, virgin media
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10
Q

promotional mix main elements:

A
  • advertising
  • sales promotion + merchandising
  • personal selling
  • PR/publicity/sponsorship
  • direct marketing
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11
Q

PR

A
  • create goodwill towards individual, business, cause or product
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12
Q

aims of PR

A
  • achieve positive publicity
  • build a positive image/reputation
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13
Q

promotion

A

the way in a business makes its products known to the customers, both current and potential

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14
Q

promotion purposes

A
  • gain customers
  • justify premium prices
  • support distribution channel
  • launch new products
  • differenciate products
  • make customers aware of the existance + positioning of products5
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15
Q

direct marketing

A
  • promotion material directed through mail, email, social media etc
  • allows a business to generate a specific response from a targeted group of customers
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16
Q

positives of direct marketing

A
  • personalise message
  • cost effective
  • easy to measure responses + success
17
Q

negatives of direct marketing

A
  • response rates vary enormously
  • negative image of junk mail
  • databases are expensive to maintain
18
Q

personal selling

A

promotion on a person to person basis

19
Q

positives of personal selling

A
  • specialised seller
  • customer gets advice
20
Q

negatives of personal selling

A
  • can only target select customers
  • time consuming
  • no guarantee of closing sale
21
Q

sales promotion

A
  • tactical, point of sale material or other incentives desinged to stimulate purchases
  • eg % off, loyalty cards, clearance
22
Q

3 types of social trends

A
  • viral marketing
  • social media
  • emotional branding
23
Q

viral marketing

A
  • uses blogs/online forums
  • use of social media to spread promotional acitivites
24
Q

social media

A

use of virtual communitites to communicate with actual customers

25
Q

emotional branding

A
  • directly tap into consumer feelings
  • brand sells a status/life choice