#1.3 : The Importance of Planning Concept in Business Success Flashcards

1
Q

It is the process that involves the setting of an organization’s goals, establishing strategies for accomplishing those goals, and developing actions.

A

Planning

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2
Q

3 other definitions of planning

A

It involves the identification of the company’s mission and objective, bridges the gap from where we are to where we want to go, and determines the resources that can be utilized.

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3
Q

Difference of goals and plans

A

A goal is the target and desired ends, and should be in line with the SMART criteria. While, a plan is the action or means used by administrators/managers to reach the goal.

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4
Q

It is one of the most structured and used planning methods to evaluate a business venture.

A

SWOT Analysis/Matrix

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5
Q

helpful + internal

A

Strengths

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6
Q

helpful + external

A

Opportunities

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7
Q

harmful + internal

A

Weaknesses

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8
Q

harmful + external

A

Threats

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9
Q

A type of plan that establishes the organization’s overall goals ; broad scope.

A

Strategic plan

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10
Q

A type of plan that is applied to a particular unit, department, or sector only ; narrow scope.

A

Operational plan

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11
Q

A type of plan that goes beyond three years, and must be understood by everyone.

A

Long-term plan

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12
Q

A type of plan that covers one year or less, and must lead toward the attainment of long-term goals.

A

Short-term plan

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13
Q

A type of plan that is flexible, and the higher up give general guidelines.

A

Directional plan

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14
Q

A type of plan that is clearly stated and has no room for interpretation.

A

Specific plan

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15
Q

A type of plan that is applied to infrequent instances, and refers to the strategic plan.

A

Single-use plan

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16
Q

A type of plan that provides guidance to the different activities that are done repeatedly.

A

Standing plan

17
Q

This level of management uses strategic planning, is particular to long-term goals, and defines the organization’s mission and objectives.

A

Top-Level Management

18
Q

This level of management uses tactical planning and identifies the several actions to take.

A

Middle-Level Management

19
Q

This level of management uses operational planning and identifies the procedures and routine tasks.

A

Frontline Management

20
Q

A planning technique that attempts to predict possible occurrences.

A

Forecasting

21
Q

2 kinds of forecasting

A

Qualitative and Quantitative

22
Q

A planning technique is implemented in situations that are not expected

A

Contingency

23
Q

A planning technique that is used for future states of affairs, and is a long-term version of contingency.

A

Scenario Planning

24
Q

A planning technique that compares and contrasts other businesses’ techniques.

A

Benchmarking

25
Q

2 kinds of benchmarking

A

Internal and External

26
Q

A planning technique that includes the people who will be affected and who will implement.

A

Participatory Planning

27
Q

It is when all people in an organization make decisions that affect their roles or job.

A

Decision-making

28
Q

It is a choice among possible actions.

A

decision

29
Q

A type of decision that is repetitive, straightforward, and familiar. It can be handled by a routine approach.

A

Structured or programmed decision

30
Q

A type of decision that applies to unfamiliar, unique, and non-recurring problems. It needs a new custom decision.

A

Unstructured or non-programmed decision