#1.1 : Basic Concepts and Theories of Management Flashcards
It is the process of planning, organizing, leading, and controlling the activities of the organization effectively and efficiently to achieve organizational goals.
Management
Why is it a science?
Because it contains a body of knowledge that becomes the organizational framework of many companies.
Why is it an art?
Because of the creativity applied in management strategies, the innovations used and the reliance on intuition.
Difference of efficiency and effectiveness
Efficiency is how you go about accomplishing
something (means) or doing things right,
while effectiveness is the attainment or
completion of a goal (ends), or doing the right
thing.
5 factors influencing management
Globalization, Technology, Sustainability and Corporate Social Responsibility, Psychology, and Ecosystem
It refers to the development of simple work methods to more complex ones.
Evolution in management
This management theory makes use of the
step-by-step, scientific methods for
finding the single best way of doing a job.
Scientific Management Theory (by Frederick Taylor)
This theory concentrates on the manager’s functions and what makes up a good
management practice or implementation.
General Administrative Theory (by Henri Fayol and Max Weber)
According to Weber’s Bureaucratic Management, bureaucracy is an organizational form distinguished by 4 components:
Division of labor, Hierarchical identification of job positions, Detailed rules and regulations, and Impersonal connections with one another
This theory is a study on the socio-psychological aspects of human behavior.
Human Relations Theory (by Elton Mayo and Abraham Maslow)
This theory uses quantitative approaches such as statistical analyses and computer simulations to arrive at a management decision.
Quantitative Management Theory
This theory explains how the interrelated parts operate together to accomplish a common purpose; inter-connectiveness of different departments.
Systems Theory
This model/theory states that the personality of the leader determines how well he or she addresses situations in the workplace.
Contingency Theory (by Fred Fiedler)
This theory states that quality must be continually maintained through regular evaluation, testing, and the implementation of improvements in the organization.
Quality Management Theory (by W. Edwards Deming and Joseph M. Juran)
4 Fitness of Quality According to Juran
Quality of Design, Quality of Performance, Availability, and Full service