#1.1 : Basic Concepts and Theories of Management Flashcards
It is the process of planning, organizing, leading, and controlling the activities of the organization effectively and efficiently to achieve organizational goals.
Management
Why is it a science?
Because it contains a body of knowledge that becomes the organizational framework of many companies.
Why is it an art?
Because of the creativity applied in management strategies, the innovations used and the reliance on intuition.
Difference of efficiency and effectiveness
Efficiency is how you go about accomplishing
something (means) or doing things right,
while effectiveness is the attainment or
completion of a goal (ends), or doing the right
thing.
5 factors influencing management
Globalization, Technology, Sustainability and Corporate Social Responsibility, Psychology, and Ecosystem
It refers to the development of simple work methods to more complex ones.
Evolution in management
This management theory makes use of the
step-by-step, scientific methods for
finding the single best way of doing a job.
Scientific Management Theory (by Frederick Taylor)
This theory concentrates on the manager’s functions and what makes up a good
management practice or implementation.
General Administrative Theory (by Henri Fayol and Max Weber)
According to Weber’s Bureaucratic Management, bureaucracy is an organizational form distinguished by 4 components:
Division of labor, Hierarchical identification of job positions, Detailed rules and regulations, and Impersonal connections with one another
This theory is a study on the socio-psychological aspects of human behavior.
Human Relations Theory (by Elton Mayo and Abraham Maslow)
This theory uses quantitative approaches such as statistical analyses and computer simulations to arrive at a management decision.
Quantitative Management Theory
This theory explains how the interrelated parts operate together to accomplish a common purpose; inter-connectiveness of different departments.
Systems Theory
This model/theory states that the personality of the leader determines how well he or she addresses situations in the workplace.
Contingency Theory (by Fred Fiedler)
This theory states that quality must be continually maintained through regular evaluation, testing, and the implementation of improvements in the organization.
Quality Management Theory (by W. Edwards Deming and Joseph M. Juran)
4 Fitness of Quality According to Juran
Quality of Design, Quality of Performance, Availability, and Full service
The study of the way people interacts within groups; The central idea is that a scientific approach can be applied to the management
of workers.
Organizational Behavior (OB) Approach
4 early supporters of the OB Approach
Robert Owen, Mary Parker Follet, Hugo Munsterberg, and Chester Barnard
These are people responsible for supervising the use of an organization’s resources to meet its goals.
Managers
6 types of managers
Problem-solving, pitchfork, presumptuous, passive, perfect, and proactive
4 managerial tasks
planning, organizing, leading, and controlling
It is the process of identifying and selecting
the appropriate goals and courses of action to be
taken by an organization.
planning
It refers to structuring the business organization in
such a way that employees are grouped to perform tasks or
jobs.
organizing
It is influencing other people to get the job done
leading
It is making sure that an organization’s performance
is up to par with the goals previously set.
controlling
3 typical management levels
top-level, middle-level, and frontline
They have authority over all other human resources of their organization.
Top-level Managers (Corporate Managers)
They formulate specific objectives and activities based on the strategic or general goals
and objectives developed by top-level managers.
Middle-level Managers (Tactical Managers)
Responsible for supervising the organization’s day-to-day activities.
Frontline Managers (Operational Managers)
3 management roles
Interpersonal, Information, and Decision
3 basic management skills
Technical, Conceptual/Decisional, and Human
