13-11 Unsatisfactory Work Performance Flashcards
__________________ shall establish work performance standards for any specialized function within each command that deviates from the prescribed duties for an equally ranked / classified member
a) Human Resources
b) Command Officers
c) The Office of The Chief
d) any of the above
b) Command Officers
When job descriptions do not meet current needs or do not reflect new responsibilities, Unit Commanders shall ensure that revised draft job descriptions are forwarded to __________________________ for final review, assessment and approval
a) The Chief of Police
b) The Chiefs Office
c) Payroll and Benefits Administration
d) Human Resources
c) Payroll and Benefits Administration
For minor work performances, deficiencies can be genrally resolved through different means, EXCLUDING which of the following
a) remedial assistance
b) transfer to a more suitable position
c) counselling
d) training or participation in a program or activity that would improve their performance
b) transfer to a more suitable position
TPS values its members and will take measures, short of undue hardship to ensure that members who require a workplace accommodation are accommodated in accordance with _____________ and ____________________
a) TPS Procedures and the CSPA
b) Ontario Human Rights Code and TPS Procedures
c) Ontario Human Rights Code and the CSPA
d) none of the above
c) Ontario Human Rights Code and the CSPA
Supervisors are responsible for providing consistent and effective supervision including identifying ________________________ and taking appropriate steps to resolve them in consultation with the member
a) problems
b) lack of training
c) performance deficiencies
d) unhappy work environments
c) performance deficiencies
__________________________ establishes certain criteria that must be met before an internal complaint of unsatisfactory work performance may be brought against a police officer
a) conditions of employment
b) routines orders
c) CSPA
d) the contract signed upon accepting the job offer
c) CSPA
When a supervisor identifies the performance of a member that is less than satisfactory, and the work performance deficiency cannot be corrected through discussion, guidance or training, the supervisor shall record the deficiency on a _________
a) TPS 649
b) TPS 901
c) TPS 955
d) any of the above TPS forms
c) TPS 955 (work deficiency report)
A special review is a 2-part process
True or False
True, the initial part involves an interview between the member and the Unit Commander. The 2nd part will be initiated where it is identified that work performance deficiency is a persistent situation attributable to the involved member. A meeting between the Unit Commander, Assigned Supervisor and the member is held
The time frame for a Special Review is ____ days
a) 15
b) 30
c) 60
d) 90
d) 90
Additional review periods may be added where the member has demonstrated an effort to comply, but has not sufficiently met the threshold level, or the supervisor was unable to full observe the conduct of the member as a result of injury of illness. The additional review periods will be in increments of _____ to a maximum of ____ days
a) 15, 30
b) 30, 60
c) 30, 90
d) 10, 40
c) 30, 90
When members meet standards of a review, a TPS 955 is concluded and placed in the unit personnel file until _____ have passed without further negative reports
a) 6 months
b) 1 year
c) 2 years
d) 5 years
c) 2 years
If a member is unable to meet the review standard, a _______ will be generated and the internal complaint process will be initiated in compliance with Procedure 13-01 and 13-09 as applicable
a) termination process
b) action plan
c) TPS 901
d) TPS 649
c) TPS 901
If a member meets the standard threshold during the assessment period, the supervisor shall conclude the examination and forward any recommendations to _________________
a) Human Resources
b) the Unit Commander
c) the second-level supervisor
d) any of the above
c) the second-level supervisor
Some of the responsibilities of a second-level supervisor are
a) review recommendations/information on the TPS 955
b) meet with the member in private
c) attempt to resolve work performance deficiencies through remedial assistance, such as counselling, training or participation in a program or activity that would improve performance
d) a and c only
e) all of the above
e) all of the above
Accommodation Factor means providing accommodation to persons with any disability, as defined in the Accessibility for Ontarians with Disabilities Act
True or False
True
