12.3 Attitudes and Persuasion Flashcards
cognitive dissonance
psychological discomfort that arises from a conflict in a person’s behaviors, attitudes, or beliefs that runs counter to one’s positive self-perception
Attitude
evaluations of or feelings toward a person, idea, or object that are typically positive or negative
justification of effort
theory that people value goals and achievements more when they have put more effort into them
Persuasion
process of changing our attitude toward something based on some form of communication
central route
logic-driven arguments using data and facts to convince people of an argument’s worthiness
peripheral route
one person persuades another person; an indirect route that relies on association of peripheral cues (such as positive emotions and celebrity endorsement) to associate positivity with a message
foot-in-the-door technique
persuasion of one person by another person, encouraging a person to agree to a small favor, or to buy a small item, only to later request a larger favor or purchase of a larger item