1.2 - Stress, Burnout, and Secondary Trauma

Question 0

What hormone, secreted by the adrenal glands, makes the heart pump faster and lungs work harder?

Answer 0

Epinephrine

Question 1

It is an unspecified demand made on the body by a circumstance which a person finds difficult to cope with.

Answer 1

Stress

Question 2

Give at least three effects of stress.

Answer 2

Mental distress, physical complaints, changed behavior, relationship diffculties, decreased performance, spiritual strain

Question 3

Frequent danger and increase in levels of epinephrine and norepinephrine can lead to:

a. a more adaptable and healthy immune system
b. increase in bone mass
c. memory boost
d. none of the above.

Answer 3

D. none of the above

Question 4

Which of the following is not a sign or symptom of stress?

a. problems with sleep
b. strained relationships
c. increased concentration
d. poor work performance

Answer 4

c. increased concentration

Question 5

Behavioral problems associated with stress include all of the following EXCEPT:

a. substance dependence
b. somatic pains
c. overactivity
d. restlessness

Answer 5

b. somatic pains

Question 6

Which of the following situations can result to stress and therefore would entail the need for help from others?

a. achieving in class
b. being involved in charity work
c. being overinvolved in relationships
d. none of the above

Answer 6

c. being overinvolved in relationships

Question 7

All of the following are core values for helping EXCEPT:

a. acceptance
b. judgmental approach
c. confidentiality
d. valuing of individual differences

Answer 7

b. judgmental approach

Question 8

The Horowitz ideal course of recovery includes:

a. perceiving events correctly
b. translating perceptions into clear meaning
c. deciding on an appropriate action after revisiting current belief systems
d. all of the above

Answer 8

d. all of the above

Question 9

Which of the following interventions are classified under remedial action?

a. massage
b. counseling
c. meditation
d. none of the above

Answer 9

b. counseling

Question 10

It is the state of acute or extreme stress.

Answer 10

Distress

Question 11

A type of stress that results from energy-sapping stories from patients.

Answer 11

Secondary traumatic stress

Question 12

A state of physical, emotional, and mental exhaustion caused by long term involvement in emotionally demanding situation.

Answer 12

Burnout

Question 13

The first stage of burnout, characterized by awareness combined with inaction.

Answer 13

Honeymoon stage

Question 14

The __________ stage of burnout is defined by the inability to cope or control things despite exerting effort.

Answer 14

Disillusionment

Question 15

The __________ stage of burnout is characterized by on and off behavior and escapism.

Answer 15

Brown-out

Question 16

Frustration, in the stages of burnout, is characterized by __________ and ___________.

a. cynicism and depression
b. detachment and inaction
c. detachment and cynicism
d. depression and inaction

Answer 16

c. detachment and cynicism

Question 17

Junjun was diagnosed with clinical depression after months of being bullied by his classmates. When counseled by the psychiatrist, Junjun said that he did not want to go back to school anymore because he believes his classmates will continue to bully him anyway. In what stage of burnout is Junjun in in this situation?

Answer 17

Despair

Question 18

Andrew and Emma are having a hard time stabilizing their romantic relationship. They would always quarrel over the phone, and then make friends again, and then quarrel again. Andrew wants to take his mind off his problems with Emma, so he decides to divert his attention to playing video games. What stage of burnout is displayed by Andrew?

Answer 18

Brown-out stage

Question 19

Which of the following is not a possible source of burnout?

a. being under constant, strong pressure
b. lacking sense of accomplishment
c. A and B
d. none of the above

Answer 19

d. none of the above

Question 20

Which of the following is not a preventive measure against burnout?

a. finding meaning in work
b. being realistic with expectations
c. trying to achieve everything by yourself
d. being aware of your limitations

Answer 20

c. trying to achieve everything by yourself

Question 21

All of the following are characteristics of trauma except:

a. momentary emotional pain
b. rooted in experiences
b. physically or emotionally harmful
c. lasting adverse effects

Answer 21

a. momentary emotional pain

Question 22

It refers to the ability to cope with stress and adversity.

Answer 22

Resiliency

Question 23

People who are resilient see themselves as _________, ___________, and ____________.

Answer 23

Safe, capable, lovable

Question 24

The process of change that happens because you feel the responsibility to help people who have been hurt or in need.

Answer 24

Vicarious trauma

Question 25

The profound emotional or physical erosion that takes place when helpers are unable to refuel and regenerate is called:

Answer 25

Compassin fatigue