1080 Flashcards

1
Q

therapeutic relationship

A

interpersonal process between nurse and clients

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

TNCR

A

therapeutic nurse-client relationship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

components of TNCR

A

trust, power, respect, empathy, professional intimacy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

3 phases of TNCR

A

orientation, working, resolution
dynamic process that changes over time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

preverbal empathy

A

shifts view to see their world

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

verbal empathy

A

reflect to client+ be accurate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

sympathy

A

superficial acknowledgement of suffering

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

compassion

A

addressing person’s needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

orientation phase

A

initial interaction>getting to know each other
making boundaries
develop rapport
get info

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

working phase

A

work with client to reach goal
identification: client identifies problem + goals
exploitation: client uses service to reach goals
client gains independence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

resolution phase

A

termination of relationship
client develops independence and goals have been met

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

core dimensions of helping and listening

A

Responsive and action

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

responsive dimension

A

trust and open, respect, genuineness, concreteness and empathy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

action dimensions

A

finds obstacles
confrontation, self-disclosure and catharsis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

active listening characteristics

A

unconditional positive regard
self-awareness+ reflection
-verbal and nonverbal communication
-silence
empathy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

non verbal communication-active listening

A

sit at angle
uncross arm/legs
relax
eye contact/not staring
touch
intuition
ask permission before in personal space

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

open-ended questions

A

allows client to direct the flow of conversation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

closed-ended questions

A

useful when getting specific info
did you take your meds

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

focused questions

A

focusing on an important statement by client prompts than discuss it further
tell me more about…

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

responding tactics

A

acceptance, exploring, paraphrase, clarify, restate(use their words), summarized, reflect, offering self, humor, offering hope

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

avoid in convos

A

why Q, leading Q, bad timing, false reassurance, negative phrases, vague, jargon, defensiveness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

client interview

A

primary source but not always reliable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

objective data

A

info measured or observed using your 5 senses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

subjective data

A

info reported by someone/client

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

tanner’s clinical judgement model steps and explain

A

thinking like a nurse
1. noticing (interprets situation)
2. interpreting
3. responding (action)
4. reflecting (reflection-on-action)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

general survey

A

Appearance + behaviour
Speech
Emotion
Perception (delusional and hallucinations)
Thought process (how they express themselves)
Insight (does client understand)
Cognition (can they think and concentrate)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

phases of interview process

A

pre-interactive, orientation, working, termination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

pre-interactive phase of interview process

A

-review patient info and validate it
-environment
-self-reflect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

privacy

A

limit access to a person, person’s body conversations and bodily function

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

info privacy

A

clients right to control how their personal health info (PHI) is collected and disclosed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

confidentiality

A

ethical and legal obligation to keep someone’s personal info private

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

exceptions to privacy and confidentiality

A

disclosures to…
other working in healthcare
public health authorities
family
legal reasons

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

breach of privacy and confidentiality

A

client’s PHI is disclosed to 3rd part without consent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

orientation phase of interview process

A

1) introduce yourself (name +credentials)
2)verify client (name birthday)
3) explain purpose of encounter
4) discuss privacy and confidentiality
5)obtain consent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

working phase of interview process

A

closed-ended, open-ended, focused Q

36
Q

termination phase of interview process

A

give summary of data
discuss next step
thank them
5 safety measures

37
Q

5 safety measure when leaving a room

A

call light
bed
side rails
table
room

38
Q

oldcartss

A

onset, location, duration, character, aggravating factors, relieving factors, timing, severity, self-perception

39
Q

onset

A

when did it start, has this happened before

40
Q

location

A

where location, anywhere else

41
Q

duration

A

constant or intermittent (come and go)

42
Q

character

A

can you describe it

43
Q

aggravating factors

A

what makes it worse

44
Q

relieving factor

A

what makes it better

45
Q

timing

A

specific time of day when symptoms are better or worse

46
Q

severity

A

scale of 0-10, impact on daily life

47
Q

self-perception

A

what client think is causing it

48
Q

types of caregiver communication

A

carrier, manager, lone, partner,

49
Q

person in room with client

A

seek consent, who they are, engage with visitors, ensuring clients innervate

50
Q

carrier

A

avoid discussing caregiving with family, but not with others
relies on client to make car decisions
assumes all caregiving task for family
easily burnout

51
Q

manager

A

shows credibility use of medical terms
makes decisions swiftly and independently
minimizes illness trajectory by focusing on treatment
family decision maker

52
Q

lone

A

focuses on one aspect of care typically physical
can’t consider all aspects of holistic care
focuses on treatment, avoids quality of life
no family support

53
Q

partner

A

initiates talk about death, spirituality and quality of life
shares and discusses caregiving burden with client and family
uses decision making when addressing conflict
uses decision making when addressing conflict

54
Q

seeking info from caregiver

A

caregivers often valuable knowledge about people
used to respect client’s autonomy and privacy

55
Q

caregiver communicate barriers -individual

A

poor written and oral literacy
emotional, cognitive factors

56
Q

caregiver communicate barriers -system

A

-busy or tech environment

57
Q

caregiver communicate barriers- family

A

-negative attitudes
-disagreement between family/client
-lack hope

58
Q

active listening during family disagreements

A

non-verbal cues
-verbal feedback
-paraphrasing
-ask Q

59
Q

managing emotional dynamics during family disagreements

A

-identifying emotional triggers
-de-escalation strategies
-using breaks

60
Q

reframing conflict during family disagreements

A

understanding issues
-identify common goals
-shift perspective
-change narrative

61
Q

collab problem solving during family disagreements

A

-encourage participation
focus on solutions
try round robin and brainstorming

62
Q

caregiver burden

A

physical, emotional, financial and psychological challenges a caregivers focus

63
Q

crucial communication

A

dialogue under stress

64
Q

crucial communication characteristics

A

opinion differentiation
high stress
emotions

65
Q

identifying crucial conversations

A

nursing can recognize cues and try to prevent conversations from getting out of control

66
Q

reactions during crucial conversations

A

emotonal, physical, behavioural

67
Q

steps when having crucial conversations

A

-identify goal
-determine the issue
-explore different options
-discuss pros and cons of options
-mutually plant the next steps

68
Q

spirituality

A

-coping mechanism
-inner knowing and source of strength reflected in one’s being, knowing and doing
believing in a higher power

69
Q

fostering hope

A

hope gives strength and determination

70
Q

how to foster hope

A

encourage involvement in positive experience
promote connections with others
develop goals

71
Q

hope questionnaire

A

H-sources of hope, strength, peace and love
O-role of organized religion or spiritual community
P-personal spirituality and practice
e-effects on medical care and end of life

72
Q

End of Life

A

nurses responsibilities
-promoting advance care planning
-eliciting clients’ preferences for EOL
-supporting clients and families

73
Q

loss

A

the absence of something or someone

74
Q

grief

A

emotional response to loss

75
Q

suffering

A

severe distress and anguish that threaten a person’s mind, body and/or spirit

76
Q

grief and loss: nursing consideration

A

identifying how much info knows and/or wants
-open-ended Q
-validate uncertainty
-being present
-preserving hope

77
Q

bereavement

A

occurs from time of loss
adjust to life until acceptance

78
Q

nursing considerations while patients crying

A

-let them cry
-therapeutic touch
-silence
-avoid sense of false hope

79
Q

boundaries in the TNCR

A

relationship professional to non-professional
-constrain, contain and limit what gets in or is allowed in

80
Q

cognition

A

mental processes that take place in brain including thinking, attention, language, learning, memory and perception

81
Q

cognitive deficits

A

decline in cognitive abilities

82
Q

typical cognitive changes with aging

A

cognitive processes become slower
-slight decline short-term memory
long-term memory and ability to make decisions still works

83
Q

atypical cognitive changes with aging

A

short term memory loss
disorientation
repetition of idea
tangentiality
impaired judgement
lack of insight
change in personality
dementia

84
Q

dementia

A

progressive deterioration of thinking ability and memory as brain becomes damaged
loss of memory, understanding and judgment

85
Q
A