105.01A Employee Assistance Program

Question 0

The supervisors key role is monitoring of _________.

Answer 0

Job performance

Question 1

The _____ of the fire department are the departments most important resources.

Answer 1

Employees

Question 2

How many employee seeking assistance contact the EAP?

Answer 2

1. Through the supervisor.

2. FD personnel section guidance.

Question 3

If the supervisor identifies an employee who is in need of assistance, whether apparent from a formal request or other indications, the supervisor should ________.

Answer 3

Encourage the employee to utilize the EAP

Question 4

In situations involving violations of department rules, an employee may be required by the supervisor to seek assistance through the EAP. This is a ________ and should be documented

Answer 4

Supervisory referral

Question 5

Counseling on a short-term basis (up to _______ sessions per year) will be provided to retirees and their spouses, employees and their families at no cost.

Answer 5

12 sessions per year

Question 6

Supervisors must be aware that when a members problems involves violations of city or department rules or policies, what may be necessary in addition to entering the EAP?

Answer 6

Disciplinary action

Question 7

The primary provider of the EAP services to the PFD is who?

Answer 7

Members assistant program Cigna behavioral health