1 - Types, Interpersonal/Relational Communication and Minicultures Flashcards
Define: Interpersonal communication
Principle 1
- Interpersonal communication consists of a variety of verbal and non-verbal messages
- Messages can be exchanged through different channels; face to face and computer mediated (CMC)
Define: Interpersonal communication
Principle 1 - Non-verbal behaviours
Non-verbal behaviours:
- Kinesics
- Vocalics
- Proxemics
- Haptics
- Appearance and adornment
- Artefacts and environmental cues
- Chronemics
Examples: Interpersonal communication
Principle 1
x 5
Proxemics - closeness and space; sitting in a restaurant at a small table for two signifies intimacy
Vocalics - sounds; a stern tone indicates anger or disappointment, crying indicates upset or happiness
Haptics - touch; couple holding hands or cuddling signifies intimacy and closeness
Environmental cues - objects, lighting and music; making dinner for a loved one with candles and their favourite music shows care
Chronemics - use of time; being late may show a disregard for someone or disrespect
Define: Interpersonal communication
Principle 2
- Communication as inevitable; it is impossible to not communicate
- Everything we do has a message value
- A person must send a message intentionally OR it must be perceived by a receiver and they assign meaning to the behaviour
Examples: Interpersonal communication
Principle 2
Face to face and CMC
Face to face - a neutral face can be perceived as boredom or anger (eg. resting bitch face)
CMC - If you don’t reply to messages friends may perceive this as something being wrong or you being annoyed with them; your phone may just be broken
Define: Interpersonal communication
Principle 3
1, 2a-c and 3
- People use interpersonal communication to fulfil goals
- Self-presentational goals
- The image that we convey
- We are what people think we are - Relational goals
- How we communicate feelings about others
a) Activity-based
- Doing things with someone
b) Relational-based
- Wanting to initiate, escalate, maintain or de-escalate relationships
c) Advice-based
- Giving advice to peers and parents
- Instrumental goals
- Task orientated
- Can be facilitated by asking for advice
Examples: Interpersonal communication
Principle 3
- Self-presentational goals - Before meeting your new boss you may dress very smartly to make a good first impression and to seem serious
- Relational goals
a) Activity-based
- eg. a date, holiday
b) Relational-based
- eg. avoiding someone that you do not want to be friends with anymore
c) Advice-based
- Eg. Telling your friend her boyfriend doesn’t deserve to get them to break up
- Instrumental goals
- eg. getting into University, finding a boyfriend and going food shopping
Define: Interpersonal communication
Principle 4
- Interpersonal communication varies in effectiveness, with the most effective messages leading to shared meaning between a sender and receiver
- Receiver attaches the same meaning as the sender = success
- Receiver attaches different meaning to sender = failure
- Misinterpretation = unintentional message misconstrued by receiver
- Accidental communication = unintentional message received correctly
Example: Interpersonal communication
Principle 4
Girlfriend: The last time we went on holiday together was 2 years ago!
Boyfriend: Yeah, let’s go on holiday this year
vs
Girlfriend: The last time we went on holiday together was 2 years ago!
Boyfriend: Isn’t it good that we are saving money!
Non-shared meaning
Define: Interpersonal communication
Principle 5
- Every message contains both content and relational information
- Content = info at literal level
- Relational = provides context for interpreting message
- Relationship type and non-verbal behaviours influence relational information
Example: Interpersonal communication
Principle 5
Asking girlfriend “What are we making for dinner tonight?”
Received as
- “I expect you to have planned it and make it for me”
- “Lets have dinner together tonight”
- “Lets not have dinner in tonight, lets go out”
Define: Interpersonal communication
Principle 6
- Interpersonal communication can be symmetrical or asymmetrical
- Dyadic nature of communication
- Symmetrical = exchanging similar relation info or messages
- Asymmetrical = exchanging different kinds of information; opposite meaning or one using behaviour more than the other
Example: Interpersonal communication
Principle 6
Symmetrical
- Saying “I love you” to your son and him saying it back
- Shouting “Why haven’t you put the bins out?” and boyfriend replying “Why haven’t you emptied the dishwasher?”
Asymmetrical
- Saying “I love you” to your son and him saying “Ew no that’s gross”
- Hugging your friend tightly and them not hugging you back
- Smiling at a friend and them not smiling back
Define: Relational communication
Principle 1
- Relationships emerge across ongoing interactions between partners
- Interactions can add new information to relationships
Example: Relational communication
Principle 1
- Getting engaged
- Arguments
- Having a baby