(1)

Question 1

企画業務

Answer 1

(kikaku gyōmu)

Meaning: Planning work
Usage: Refers to tasks related to creating and designing plans and events.

Question 2

宿泊施設

Answer 2

(shukuhaku shisetsu)

Meaning: Accommodation facilities
Usage: Hotels, inns, or other places offering lodging.

Question 3

提供

Answer 3

(teikyō)

Meaning: Provision, offering
Usage: Refers to providing services or plans to customers.

Question 4

宿泊プラン

Answer 4

(shukuhaku puran)

Meaning: Lodging plan
Usage: Refers to plans or packages for staying at accommodations.

Question 5

日帰りプラン

Answer 5

(higaeri puran)

Meaning: Day-trip plan
Usage: Refers to non-overnight plans for customers.

Question 6

ランチビュッフェプラン

Answer 6

(ranchi byuffe puran)

Meaning: Lunch buffet plan
Usage: A dining plan focused on lunch buffets.

Question 7

新プラン

Answer 7

(shin puran)

Meaning: New plan
Usage: Refers to newly developed plans or packages.

Question 8

設計

Answer 8

(sekkei)

Meaning: Design, planning
Usage: Used when designing events or plans.

Question 9

客層

Answer 9

(kyakusō)

Meaning: Customer base, demographic
Usage: Describes the group of customers being targeted.

Question 10

設定

Answer 10

(settei)

Meaning: Setting, identification
Usage: Refers to determining the correct target customer base.

Question 11

マーケティング

Answer 11

(māketingu)

Meaning: Marketing
Usage: Used to understand customer needs and promote plans.

Question 12

ニーズ

Answer 12

(nīzu)

Meaning: Needs
Usage: Refers to the demands or desires of the target customers.

Question 13

企画立案

Answer 13

(kikaku ritsuan)

Meaning: Planning and drafting
Usage: Refers to creating and formulating appropriate plans.

Question 14

インバウンド客層

Answer 14

(inbaundo kyakusō)

Meaning: Inbound customer base
Usage: Refers to international tourists visiting from abroad.

Question 15

富裕層

Answer 15

(fuyūsō)

Meaning: Affluent class, wealthy demographic
Usage: Refers to high-income customers targeted by luxury plans.

Question 16

日本文化体験

Answer 16

(Nihon bunka taiken)

Meaning: Japanese cultural experience
Usage: Refers to activities showcasing Japanese culture for customers.

Question 16

1泊2食

Answer 16

(ippaku nishoku)

Meaning: One night with two meals (dinner and breakfast included).
Usage: A popular lodging plan, primarily sold in ryokans (traditional Japanese inns).

Question 16

地域

Answer 16

(chiiki)

Meaning: Region, local area
Usage: Describes the area associated with cultural experiences or plans.

Question 17

ベッド & ブレックファースト

Answer 17

(Bed & Breakfast / B&B)

Meaning: A lodging plan that includes breakfast only.
Usage: Commonly offered in hotels.

Question 18

連泊

Answer 18

(renpaku)

Meaning: Consecutive nights’ stay (two or more nights at the same facility).
Usage: Discounts or special perks are often offered for longer stays.

Question 19

ウォークイン

Answer 19

(wōkuin)

Meaning: Walk-in (customers arriving without prior reservations).
Usage: While advance bookings are recommended, walk-ins may still secure a room if available.

Question 20

ダイレクトブッキング

Answer 20

(dairekuto bukkingu)

Meaning: Direct booking (booking directly with the facility).
Usage: Eliminates intermediaries like travel agencies or OTAs, reducing fees for the facility.

Question 20

預り金

Answer 20

(azukarikin)

Meaning: Deposit (a payment made to guarantee the use of services).
Usage: Sometimes referred to as a “deposit” or “デポジット (depojitto).”

Question 21

OTA

Answer 21

(Online Travel Agent)

Meaning: Online travel agency offering travel products and services over the internet.
Usage: Examples include Expedia, Booking.com, and Agoda.

Question 22

FIT

Answer 22

(Free Independent Traveler)

Meaning: A free and independent traveler.
Usage: Refers to customers who create their own travel plans and travel independently, without using pre-packaged tours.

Question 23

ダイナミックプライシング

Answer 23

(dainamikku puraishingu)

Meaning: Dynamic pricing
Usage: A pricing strategy that adjusts room rates based on demand, availability, or other factors to maximize revenue.

Question 24

オールインクルーシブ

Answer 24

(ōru inkurūshibu)

Meaning: All-inclusive
Usage: A lodging plan where all costs (meals, drinks, snacks, and activities) are included in the accommodation fee.

Question 25

リピーター

Answer 25

(ripiitā)

Meaning: Repeater (repeat customer)
Explanation: Refers to customers who have previously used the facility and continue to do so multiple times.

Question 26

稼働率

Answer 26

(kadōritsu)

Meaning: Occupancy rate (OCC)
Explanation: A measure of how many rooms in a facility are occupied.
Formula:
ReservedRooms
÷
TotalRooms
×
100
ReservedRooms÷TotalRooms×100
Example: If 70 out of 100 rooms are occupied, the occupancy rate is 70%.
Notes: Higher during peak seasons (e.g., long holidays like GW – Golden Week), lower during off-seasons.

Question 27

ADR

Answer 27

(Average Daily Rate)

Meaning: The average sales price per room per day.
Formula:
TotalRevenuefromRoomSales
÷
NumberofOccupiedRooms
TotalRevenuefromRoomSales÷NumberofOccupiedRooms
Usage:
Higher ADR indicates the ability to sell rooms at a premium, leading to increased revenue.
Lower ADR may indicate poor demand or suboptimal pricing strategy.

Question 28

RevPAR

Answer 28

(Revenue Per Available Room)

Meaning: Revenue per available room.
Formula:
OccupancyRate(OCC)
×
ADR
OccupancyRate(OCC)×ADR
Usage:
Important for evaluating a facility’s performance.
Balance is crucial: Setting room rates too high reduces bookings, while low rates may fail to maximize revenue.

Question 29

レベニューマネジメント

Answer 29

(rebenyu manejimento)
Meaning: Revenue management
Explanation: The strategic control of room pricing to maximize profit.
Usage: Common in industries like hospitality and airlines where inventory (rooms or seats) cannot be carried over.