Workshop 3: Channel & User Group Admin | Lesson 5 of 8 | Channel Mgmt

Question 1

The Marketing team at your organization frequently uses private channels for features that are still in the early stages of development and not open to general audiences (GA). Often, confidential information is shared in these channels before and even after launch. When features move into the GA stage, the entire company should be involved in the new product’s enablement.

How should you best manage the channels used for feature launches?

Archive the existing private channels and create new public channels in which all discussion can take place.

Convert the private channels to public and delete posts with sensitive information.

Delete the existing private channels, move confidential discussions to Group DM, and create new public channels for product enablement.

Keep the existing private channels for ongoing confidential discussions, and create new public channels for product enablement.

Answer 1

Keep the existing private channels for ongoing confidential discussions, and create new public channels for product enablement.

Private channels should continue to be used for private discussions, and new public channels should be created for public discussions.