Workshop 1: Fundamentals | Slack's Paid Plans Flashcards

1
Q

Pro, Biz+ & Enterprise Grid

A

Custom Session Duration
Group Huddles
Custom Retention Settings
Guest Access
Slack Connect Channels
Unlimited Apps & Integrations
2FA
User Groups
Unlimited message archives & search

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2
Q

Biz+ & Enterprise Grid

A

Approved Slack Workspaces for your network
Data Residency
SAML-based SSO

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3
Q

Enterprise Grid

A

Multi-Workspace Channels
Domain Claim
EMM
Admin APIs
Discovery APIs
Session Mgmt
Custom terms of Service
Integration w/ 3rd party Data loss prevention (DLP) & eDiscovery providers

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4
Q

We have some free Slack workspaces, but are thinking of upgrading our plan. Which feature should I prioritize most when selecting a Slack plan?

Choices:
Custom retention policies for massage & files/Integrations w/data loss prevention (DLP) & e-Discovery/Mandatory 2FA

Which plan should I select?
Biz+/Enterprise Grid/Pro

A

Integrations w/data loss prevention (DLP) & e-Discovery;

Enterprise Grid

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5
Q

You are an Org Primary Owner on Enterprise Grid. Your organization has added many new users over the past few months resulting in an increase in administrative requests such as renaming and archiving public and private channels. You’d like to assign someone to help out.

Which Slack roles would be best suited to manage these requests? Select the 2 correct responses.

Choices: Org Admin/Channels Admin/Roles Admin/Channel Manager/User Admin

A

Channels Admin & Channel Manager

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6
Q

Guests

A

have joined your Slack Wkspce, but limited access

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7
Q

Invited Members

A

have been invited to Wkspc, but not accepted invitation,
I got the email 📧invite for Slack, but haven’t signed in yet. My coworkers have added me to a few channels & I’ve been getting email notifications when they @mention me or send me a DM. When I respond, my message is sent back to the appropriate channel, thread or DM. I don’t get to see the whole conversations, though, so I’m definitely signing up after I talk to you.

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8
Q

System Roles

A

have special permissions to complete specific Admin tasks

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9
Q

Members

A

have joined your Slack Workspace,
I can join any public channel, Delete my own messages & + Apps & integrations.

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10
Q

Workspace Primary Owner

A

highest level of permission in Wkspc (on Pro & Biz+),
I hold the highest level of permissions at the Workspace level. On Pro & Biz+, I can access high-level Admin feat like billing, Workspace authentication, access & security. On all plans, I can D & T ownership of a Wkspc & even demote a Wkspc Owner.

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11
Q

Org Admin

A

help manage Org Level Admin tasks,
I manage Org-level tasks like creating new Workspaces, spinning up Slack Connect channels & checking Workspace analytics

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12
Q

Workspace Admin

A

manage members, channels & other Admin tasks for Wkspc,
I manage the Members, channels & other tasks for a single Workspace. There are a few of us, so we bought matching jackets. We respond to a # of freq Member requests, including renaming channels, managing User Groups & creating custom Slackgo response.

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13
Q

Channel Manager

A

autom assigned & can help w/ common Channel mgmt tasks,
I am autom assigned this role if I create a Channel. I can handle common channel mgmt tasks like renaming channels, archiving channels & converting channels to private or public.

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14
Q

Workspace Owner

A

can’t D/T a Workspace, but can do everything except Org Admin,
While I can’t D or T ownership of a Wkspc, I can do most other things at the Wkspc level. I can set Channel retention, reset all Members’ passwords, & change 💳billing details.

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15
Q

Org Owner

A

can’t Transfer ownership or Org, but can do most other things at Org level,
While I can’t Transfer ownership of my Slack org, I can claim Domains, set up Org-Wide App Mgmt policies & configure SSO

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16
Q

Org Primary Owner

A

most powerful Admin role in Slack (Enterprise Grid), w/ the 🗝️keys to the 🏯kingdom …
I have the highest level of permissions in my Slack org. I can access high-level Admin features like billing, org authentication (SS), access & security policies. I’m the only one who can request to Transfer ownership of the Org.

17
Q

Single-Channel Guest

A

I’m a contractor that has access to a single channel in a Workspace. I can send messages in channel, DM its Members & upload files

18
Q

You are an Org Admin on Enterprise Grid. You want to allow specific members of your company’s facilities and workplace team to invite external guests to Slack. Where should you go to allow these members to start inviting guests on Slack?

Org settings/Wkspc settings/Invite people/Customize Slack

A

Org Settings

19
Q

You are a Workspace Admin looking to streamline help requests in Slack. You currently receive these requests through direct messages from individual members.

Which of the following options would best help you create a better process for these messages?

Advise employees to submit IT service desk tickets for Slack requests.
Copy & paste requests from direct messages into a Slack post, tagging the appropriate Admins.
Create an Admin-only private channel used to communicate support topics, tagging the appropriate Admins.
Create a public channel for Admin help, & pin request guidelines to the channel.

A

Create a public channel for Admin help, & pin request guidelines to the channel