Workshop 3: Channel & User Admin | Lesson 1 of 8 | Channels Flashcards
Pay spec attn to the following skills:
Understand and define channel creation policies.
Explain the differences between a channel, DM and group DM.
Recommend when members should use a channel versus a DM or group DM.
Recommend when to use a public or private channel.
Define and explain the use case for different types of channels in Slack.
Describe common use cases for @channel, @here and @everyone.
Summarize best practices for and explain the importance of channel-naming guidelines.
List common channel prefixes and suffixes.
You are a recruiter who organizes interviews for many candidates. Each candidate typically has 10 interviews with individuals on the hiring team.
The hiring team needs a way to communicate confidentially about the candidate and coordinate frequent schedule changes. After the candidate is hired and joins the company Slack workspace, they must not be able to access any conversations that took place during the interview process.
What’s the best way to do this in Slack?
Create a Workflow in your team channel for a feedback form that routes feedback to you in a DM.
Invite the interviewers to a public channel, let them share it with others who will need to join, and archive it when the interview is complete.
Invite the interviewers to a private channel for the candidate, then archive it when the interview is complete.
Use a private channel, in which all interviewers are members, for all interviews going forward.
Invite the interviewers to a private channel for the candidate, then archive it when the interview is complete.
Why Work in Channels?
Channels bring order to conversations:
Channels help you navigate and search your company:
Channels increase team cohesion:
Channels are also where your apps live:
Channels help you focus on your work:
Channels will be the new standard of work
Before establishing your organization’s channel naming convention, be sure to…
Identify the work being done and the people who are involved or want to be aware of it.
Design a project channel structure so anyone can find the right channels easily.
Start with the broadest details and get more specific.
Be consistent across your organization.
Use Slack Connect to work with other organizations in Slack.
Public Channels
They’re open for all members to join
Multi-Wkspc Channels
These connect separate Workspaces w/in an Enterprise Grid Org
These could be Org Wide (discoverable by every member of the org)
Pvt Channels
By default, members of a Workspace & Multi-Channel Guests can create these
They’re for discussions that shouldn’t be open to all members
Members cannot convert 1 of these into a Public channel
Slack Connect
These let 2 sep orgs/co works together in a single channel
Public Channel
They should be the default place for work to take place at your org
These are topic-spec convos about anything (proj, events, etc)
Only Workspc Owners & Admins can rename Public Channels.
True or False
False
You are an admin at a delivery company, which runs a very tight schedule for their delivery trucks. Recently, there has been an increase in delivery issues on the road because the drivers aren’t sure which channel they should use to post time-sensitive issues. You are collaborating with leaders to establish a designated channel to intake these issues.
What keyword should you include in your channel naming convention as a prefix or suffix for this channel?
Team- /Event- /Triage- /Proj-
Triage-
announce-global, #announce-sf, #announce
Teddy Inc. recently released new guidelines for channel-naming conventions. The company’s goal is to be clear and consistent in delivering information across their office locations.
Which of the following sets of channels provides the most clear and consistent channel-naming convention?
announce-global, #announce-sf, #announce-nyc
You are an Admin at a global organization that is launching Enterprise Grid for all its employees. You want to make it easier for members to find and join channels.
Which of the following will help make it easier for members to find and join channels?
Lockdown channel creation to Wkspc Admin only
Define and communicate channel naming conventions for this organization.
Rename every channel that does not have a business related title.
Move all channels from any existing workspaces into Enterprise Grid.
Define and communicate channel naming conventions for this organization.
You are an Org Admin for a university. A group of professors from 2 department-specific workspaces (Engineering and Foreign Policies) have requested an org-wide channel to collaborate on a top-secret government research project for two months. The project is relatively simple in scope, but the team would need to interact in the channel frequently.
How should you respond to this request?
Since the professors are from two department-specific workspaces, create an org-wide channel and invite the professors.
Create a multi-workspace private channel and share it across Engineering and Foreign Policies.
Create a shared channel with the external government agency and add the professors to that channel as members.
Create a new invite-only workspace and let the teams create the channels they need.
Create a multi-workspace private channel and share it across Engineering and Foreign Policies.
Pay attn to the following skills:
Understand when to use Guest Accounts vs. Slack Connect to collaborate with external partners outside of your organization.
Explain channel ownership and the privileges of organizations you are connected to via Slack Connect channels.
Recommend permissions and settings to manage Slack Connect channels and DMs.
Identify dashboards used to manage Slack
Connect and how to use each one.
Explain the process of discovering external organizations on Slack.
Understand security features specific to Slack Connect.
