Workplace as a Source of Stress Flashcards
What can lead people to feel stressed at work?
- Type of job
- High levels of responsibility
- Lack of control
- Environment
Why does work overload cause stress?
The impact of working long hours can have on a person’s family and social life
Why does lack of control cause stress?
If a worker feels they have no control over their job and someone else makes all the decisions, their stress levels may increase
What does Karasek’s high demand low control model state?
When demands are high and control is low that employees are at the highest risk of developing psychological strain and physical illness
What was Johansson et al procedure?
Two groups of workers at a Swedish sawmill measured stress level by testing stress hormones in urine. One group worked in little control high workload and little social contact. Other group more control and more social contact
What was Johansson et al findings?
The workers who had little control over their work had higher stress levels. Higher levels of adrenaline and non adrenaline
What was Johansson et al conclusion?
Workplace can cause stress which in turn can cause illness
What was Marmot et al procedure?
7372 civil servants in London answered a questionnaire and checked for signs of cardiovascular disease. Reassessed after 5 years, info recorded
What was Marmot et al findings?
Participants with low job confirm were 4 times more likely to does of a heart attack than those with high job control
What was Marmot et al conclusion?
Low job control is associated with high stress, giving employees more freedom and control may decrease stress related illness
What are 2 evaluation points of Johansson’s study?
- Low population validity
- Objective measure
What are 2 evaluation points of Marmot’a study?
- High population validity
- Self report scale
